How does perceived CSR toward employees influence customer orientation behavior : the moderating role of internal communication
Thinh-Van Vu
| Year of publication: |
2024
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| Authors: | Thinh-Van Vu |
| Published in: |
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023. - Singapore : Springer Nature Singapore, ISBN 9789819709960. - 2024, p. 643-661
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| Subject: | Customer orientation behavior | Internal communication | Organizational commitment | Organizational trust | Perceived CSR | Beziehungsmarketing | Relationship marketing | Corporate Social Responsibility | Corporate social responsibility | Interne Kommunikation | Mitarbeiterbindung | Employee retention | Vertrauen | Confidence | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Unternehmensethik | Business ethics | Verkaufspersonal | Salespeople |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Konferenzbeitrag ; Conference paper |
| Language: | English |
| Other identifiers: | 10.1007/978-981-97-0996-0_39 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014564346