How important is customer orientation for firm performance? : a fuzzy set analysis of orientations, strategies, and environments
Year of publication: |
2016
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Authors: | Frambach, Rudolf T. ; Fiss, Peer C. ; Ingenbleek, Paul T. M. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 4, p. 1428-1436
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Subject: | Customer orientation | Market orientation | Strategic orientations | Fuzzy set qualitative comparative analysis | Configurational theory | Fuzzy sets | Strategy type | Fuzzy-Set-Theorie | Beziehungsmarketing | Relationship marketing | Unternehmenserfolg | Firm performance | Marketingmanagement | Marketing management | Strategisches Management | Strategic management |
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