How to shape consumer reaction to corporate environmental communications : accentuating the negative to build trust can elicit favorable intentions and behaviors
Year of publication: |
2022
|
---|---|
Authors: | Pino, Giovanni ; Viglia, Giampaolo ; Nataraajan, Rajan ; Peluso, Alessandro M. ; Pichierri, Marco |
Published in: |
Journal of advertising research. - New York, NY : Foundation, ISSN 0021-8499, ZDB-ID 219178-7. - Vol. 62.2022, 1, p. 62-86
|
Subject: | Environmental communication | Konsumentenverhalten | Consumer behaviour | Vertrauen | Confidence |
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