Metaverse-retail service quality : a future framework for retail service quality in the 3D internet
Eman Gadalla; Kathy Keeling; Ibrahim Abosag
| Year of publication: |
2013
|
|---|---|
| Authors: | Gadalla, Eman ; Keeling, Kathy ; Abosag, Ibrahim |
| Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 29.2013, 13/14, p. 1493-1517
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| Subject: | Collaborative Virtual Environments (CVEs) | Metaverses | Metavers retailing | MR-service | avatars | Second life | critical incedent technique (CIT) | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Virtuelle Realität | Virtual reality | Internet | Electronic Commerce | E-commerce | Social Web | Social web | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010230102