Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Year of publication: |
March 2019
|
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Authors: | Lim, Chiehyeon ; Kim, Ki-Hun ; Kim, Min-Jun ; Kim, Kwang-Jae |
Subject: | Service design | Multiple factors | Value creation | Design space | Service representation | Produktgestaltung | Product design | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Betriebliche Wertschöpfung | Dienstleistung | Services |
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