Negative online reviews of popular products : understanding the effects of review proportion and quality on consumers' attitude and intention to buy
Year of publication: |
2019
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Authors: | Shihab, Muhammad Rifki ; Putri, Audry Pragita |
Published in: |
Electronic commerce research. - Dordrecht : Springer Science + Business Media Inc., ISSN 1389-5753, ZDB-ID 2106016-2. - Vol. 19.2019, 1, p. 159-187
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Subject: | Negative online review | Popular product | Attitude | Purchase intention | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Kaufentscheidung | Purchase decision | Online-Marketing | Internet marketing | Produktqualität | Product quality |
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