New service development : learning from and with customers
Year of publication: |
2006
|
---|---|
Authors: | Sandén, Bodil ; Matthing, Jonas ; Edvardsson, Bo |
Published in: |
Involving customers in new service development. - London : Imperial College Press, ISBN 978-1-86094-669-1. - 2006, p. 99-126
|
Subject: | Unternehmensdienstleistung | Business services | Innovation | Kundenintegration | Customer integration | Lernende Organisation | Learning organization | Bibliometrie | Bibliometrics |
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