Omnichannel battle between Amazon and Walmart : is the focus on delivery the best strategy?
Year of publication: |
2021
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Authors: | Jindal, Rupinder P. ; Gauri, Dinesh Kumar ; Li, Wanyu ; Ma, Yu |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 122.2021, p. 270-280
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Subject: | Customer segmentation | Delivery | Omnichannel retailing | Retail patronage | Store choice | Einzelhandel | Retail trade | Multikanalvertrieb | Multichannel strategy | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Zielgruppe | Target group | Kundenanalyse | Customer analysis | Marketingmanagement | Marketing management | Konsumentenverhalten | Consumer behaviour |
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