Ranking mobile wallet service providers using fuzzy multi-criteria decision-making approach

Ashwarya Kapoor, Rajiv Sindwani, Manisha Goel

Year of publication:	2021
Authors:	Kapoor, Ashwarya ; Sindwani, Rajiv ; Goel, Manisha
Published in:	International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 2201735-5. - Vol. 17.2021, 4, p. 19-39
Subject:	Experts \| Fuzzy TOPSIS \| Mobile Wallet Alternatives \| Mobile Wallet Service Quality \| Multi-Criteria Decision Making \| Prioritization \| Self-Service Technologies \| Multikriterielle Entscheidungsanalyse \| Multi-criteria analysis \| Dienstleistungsqualität \| Service quality \| Fuzzy-Set-Theorie \| Fuzzy sets \| Mobilkommunikation \| Mobile communications \| AHP-Verfahren \| AHP approach \| Selbstbedienung \| Self-service \| Kundenzufriedenheit \| Customer satisfaction

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.4018/IJEBR.2021100102 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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