Satisfaction as a predictor of future performance : a replication
Jenny van Doorn; Peter S. H. Leeflang; Marleen Tijs
| Year of publication: |
2013
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|---|---|
| Authors: | Doorn, Jenny van ; Leeflang, Peter ; Tijs, Marleen |
| Published in: |
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy. - Amsterdam : Elsevier, ISSN 0167-8116, ZDB-ID 622691-7. - Vol. 30.2013, 3, p. 314-318
|
| Subject: | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Unternehmenserfolg | Firm performance |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009779949