Satisfaction is a function of users of logistics services in e-commerce
Nebojša Vasić, Milorad Kilibarda, Milan Andrejić and Srđan Jović
| Year of publication: |
2021
|
|---|---|
| Authors: | Vasić, Nebojša ; Kilibarda, Milorad ; Andrejić, Milan ; Jović, Srđan |
| Subject: | confirmatory factor analysis (CFA) | Customer satisfaction | E-commerce | logistics service dimensions | SmartPLS 3 | Kundenzufriedenheit | Electronic Commerce | Logistikunternehmen | Logistics provider | Logistik | Logistics | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Faktorenanalyse | Factor analysis | Lieferantenmanagement | Supplier relationship management | Beziehungsmarketing | Relationship marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/09537325.2020.1849610 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012589367