E-service quality dimensions and customer satisfaction among users of automated saving platforms in a typical developing economy
Year of publication: |
2022
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Authors: | Ezenwafor, Ebuka Christian ; Ayodele, Adeola A. ; Esiti, Blankson Governor |
Published in: |
World review of entrepreneurship, management and sustainable development. - Genève : Inderscience Enterprises, ISSN 1746-0581, ZDB-ID 2205126-0. - Vol. 18.2022, 5/6, p. 566-580
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Subject: | automated saving platform | customer satisfaction | e-service quality | Nigeria | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Electronic Commerce | E-commerce | Sparen | Savings | Digitale Plattform | Digital platform | Automatisierung | Automation | Online-Handel | Online retailing |
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