Superior customer value : strategies for winning and retaining customers
Art Weinstein
| Year of publication: |
2012 ; 3. ed.
|
|---|---|
| Authors: | Weinstein, Art |
| Publisher: |
Boca Raton, Fla. [u.a.] : CRC Press |
| Subject: | Kundendienst | Strategisches Management |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 301 S. Ill., graph. Darst. 2 DVD-ROM (12 cm) |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 978-1-4398-6128-8 |
| Source: |
Persistent link: https://www.econbiz.de/10009556084