The effect of service-driven market orientation on service innovation : literature review and new research framework
Year of publication: |
September/October 2017
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Authors: | Ratny, Seng ; Arshad, Arif Mohammad ; Tian, Gaoliang |
Published in: |
The journal of applied business research. - Littleton, Colo. : CIBER Research Inst., ISSN 0892-7626, ZDB-ID 1107555-7. - Vol. 33.2017, 5, p. 999-1011
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Subject: | Service-Driven Market Orientation | Service Innovation | Learning Orientation | Customer Orientation | Competitor Orientation | Marketingmanagement | Marketing management | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Dienstleistungsinnovation | Service innovation | Dienstleistungssektor | Service industry | Bibliometrie | Bibliometrics |
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