The negative effect of policy restrictions on consumers' post-purchase reactions to price-matching guarantees
Year of publication: |
2007
|
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Authors: | Estelami, Hooman ; Grewal, Dhruv ; Roggeveen, Anne L. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 35.2007, 2, p. 208-219
|
Subject: | Konsumentenverhalten | Consumer behaviour | Preiswettbewerb | Price competition | USA | United States | Theorie | Theory | Garantie | Warranty |
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