The role of previous affective responses in the continuance of mhealth monitoring services : a longitudinal investigation
Xiaofei Zhang, Chunxiao Yin, Xitong Guo, and Kee-Hung Lai
| Year of publication: |
2024
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|---|---|
| Authors: | Zhang, Xiaofei ; Yin, Chunxiao ; Guo, Xitong ; Lai, Kee-Hung |
| Published in: |
IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society. - New York, NY : IEEE, ISSN 1558-0040, ZDB-ID 2021741-9. - Vol. 71.2024, p. 6982-6994
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| Subject: | Affective attitude | continuous use | emotional attachment | mHealth monitoring service (mHMS) | user confirmation | user satisfaction | Emotion | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Leistungsbeurteilung | Employee performance appraisal |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1109/TEM.2023.3275924 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015413160