Understanding customer satisfaction in curated subscription services : moderating roles of subscription time and information disclosure
Zhuo Li, Xuefeng Zhao, Grace Ou
| Year of publication: |
2023
|
|---|---|
| Authors: | Li, Zhuo ; Xuefeng, Zhao ; Ou, Grace |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 60.2023, 6, p. 1-18
|
| Subject: | Curated subscription services | Customer satisfaction | Information disclosure | Online reviews | Subscription time | Kundenzufriedenheit | Konsumentenverhalten | Consumer behaviour | Vertriebsweg | Distribution channel |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2023.103834 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014459265