Understanding the Relationships Between Commitment and Voice: Hypotheses, Empirical Evidence, and Directions for Future Research
| Year of publication: |
2012
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| Authors: | Beatty, Sharon E. ; Reynolds, Kristy E. ; Noble, Stephanie M. ; Harrison, Mary P. |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, Calif. [u.a.] : Sage Periodicals Press, ISSN 1094-6705, ZDB-ID 14900695. - Vol. 15.2012, 3, p. 296-316
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