Utilization of relationship-oriented social media in the selling process : a comparison of consumer (B2C) and industrial (B2B) salespeople
Year of publication: |
2013
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Authors: | Moore, Jesse N. ; Hopkins, Christopher D. ; Raymond, Mary Anne |
Published in: |
Journal of internet commerce. - Binghamton, NY: Haworth Press, ISSN 1533-2861, ZDB-ID 2136900-8. - Vol. 12.2013, 1/4, p. 48-75
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Subject: | business-to-business | business-to-consumer | professional sales | professional selling process | social media | Social Web | Social web | Verkauf | Selling | Verkaufspersonal | Salespeople | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Online-Marketing | Internet marketing | Konsumentenverhalten | Consumer behaviour |
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