Value cocreation in service ecosystems : investigating health care at the micro, meso, and macro levels
Year of publication: |
2017
|
---|---|
Authors: | Beirão, Gabriela ; Patrício, Lia ; Fisk, Raymond P. |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 2, p. 227-249
|
Subject: | Electronic health records | Service ecosystems | Value cocreation | Health care services | System levels | Gesundheitsversorgung | Health care | E-Health | E-health | Dienstleistungsqualität | Service quality | Gesundheitswesen | Health care system | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation |
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