Vulnerability on the frontline : systematic review and meta-analysis of frontline employee vulnerability
Aimee Riedel, Amanda Beatson, Asha Worsteling, Rory Francis Mulcahy and Byron W. Keating
| Year of publication: |
2023
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|---|---|
| Authors: | Riedel, Aimee ; Beatson, Amanda ; Worsteling, Asha ; Mulcahy, Rory Francis ; Keating, Byron W. |
| Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 5, p. 867-895
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| Subject: | FLE vulnerability | Frontline employees | Harm | Service interactions | Meta-Analyse | Meta-analysis | Verkaufspersonal | Salespeople | Bibliometrie | Bibliometrics | Arbeitskräfte | Workforce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JOSM-08-2022-0250 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014456480