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~subject:"Service quality"
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Service quality
Website
778
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Journal of retailing and consumer services
8
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International journal of hospitality management
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of business excellence : IJBEX
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International journal of contemporary hospitality management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management perspectives : TMP
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Achieving Business Competitiveness in a Digital Environment : Opportunities in E-commerce and Online Marketing
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Advances in web technologies and engineering (AWTE) book series
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African journal of business and economic research : AJBER
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Asia Pacific journal of marketing and logistics
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Global business & economics review
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Industrial marketing management : the international journal for industrial and high-tech firms
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1
The moderating role of perceived trust and perceived value on online shopping behavioral intention of Palestinian millennials during COVID-19
Baidoun, Samir D.
;
Salem, Mohammed Z.
- In:
Competitiveness review : CR
34
(
2024
)
1
,
pp. 125-143
Persistent link: https://www.econbiz.de/10014485385
Saved in:
2
Impact of e-trustmark reputation on customer loyalty and online purchase intentions: empirical evidence from an emerging country
Quan Hong Nguyen
;
Tho Thi Anh Nguyen
;
Linh Thuy Nguyen
; …
- In:
International journal of electronic business : IJEB
18
(
2023
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10014439824
Saved in:
3
A comparison between E-TailQ and ES-Qual for measuring e-service quality in the retail industry : an emerging economy case
Zia, Sumreen
;
Rafique, Raza
;
Ur Rehman, Hakeem
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2228-2254
Persistent link: https://www.econbiz.de/10014456864
Saved in:
4
Web design and trust as moderators in the relationship between e-service quality, customer satisfaction and customer loyalty
Venkatakrishnan, Jeeva
;
Alagiriswamy, Ravikumar
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2455-2484
Persistent link: https://www.econbiz.de/10014457817
Saved in:
5
The impact of e-service quality on word of mouth : a higher education context
Zeqiri, Jusuf
;
Dania, Todor Raluca
;
Adriana, …
- In:
The international journal of management education
21
(
2023
)
3
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014458709
Saved in:
6
Post COVID-19 online shopping in South Africa : a mediation analysis of customer satisfaction on e-service quality and purchase intention
Mtotywa, Matolwandile Mzuvukile
;
Kekana, Charles
- In:
African journal of science, technology, innovation and …
15
(
2023
)
5
,
pp. 533-546
Persistent link: https://www.econbiz.de/10014369337
Saved in:
7
The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
8
How augmented reality can improve e-commerce website quality through interactivity and vividness : the moderating role of need for touch
Kim, Seeun
;
Park, Hyejune
;
Kader, Mohammad Shahidul
- In:
Journal of fashion marketing and management
27
(
2023
)
5
,
pp. 760-783
Persistent link: https://www.econbiz.de/10014430513
Saved in:
9
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
10
Analysing the influence of websites quality and content on leisure travellers star category hotel selection in the state of Uttar Pradesh
Dambhare, Ankit
;
Rana, Varinder Singh
- In:
International journal of Indian culture and business …
28
(
2023
)
1
,
pp. 24-56
Persistent link: https://www.econbiz.de/10014316404
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