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isPartOf:"Human performance"
~isPartOf:"Psychology & marketing"
~subject:"Organizational behaviour"
~subject:"Verkaufspersonal"
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Organizational behaviour
Verkaufspersonal
Salespeople
18
Arbeitsverhalten
4
Work behaviour
4
Arbeitsleistung
3
Beziehungsmarketing
3
Consumer behaviour
3
Customer satisfaction
3
Dienstleistungsqualität
3
Dienstleistungssektor
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Einzelhandel
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Job performance
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Sales behaviour
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China
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Bagozzi, Richard P.
2
Belschak, Frank
2
Verbeke, Willem J. M. I.
2
Andras, Trina Larsen
1
Born, Marise Ph.
1
Dolinski, Dariusz
1
Ferrín, Pilar Fernández
1
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1
Guan, Chong
1
Henneberg, Stephan
1
Hill, Sally Rao
1
Ivens, Björn Sven
1
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1
Jarman, Matthew S.
1
Jiang, Wan
1
Keh, Hean Tat
1
Krauss, Autumn D.
1
Kulesza, Wojciech
1
Leischnig, Alexander
1
Li, Xuan
1
Linden, Dimitri van der
1
Liu, Zhiying
1
Locander, David A.
1
Ma, Xifang
1
Malhotra, Naresh K.
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1
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1
Szypowska, Zofia
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Söderlund, Magnus
1
Thi Bich Hanh Tran
1
Varela González, José A.
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Vilela, Belén Bande
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Human performance
Psychology & marketing
Industrial marketing management : the international journal for industrial and high-tech firms
153
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
107
The journal of business & industrial marketing
76
Journal of personal selling & sales management
75
Journal of the Academy of Marketing Science
58
Journal of retailing and consumer services
42
Journal of marketing
37
Journal of business-to-business marketing
32
The service industries journal
28
Journal of marketing theory and practice
25
Journal of retailing
23
SpringerLink / Bücher
22
Journal of business ethics : JOBE
20
Journal of marketing education : JME
20
Journal of marketing research : JMR
19
European journal of marketing : EJM
18
The Oxford handbook of strategic sales and sales management
15
International journal of retail & distribution management
14
Journal of marketing theory and practice : JMTP
13
Journal of service research
12
Journal of service research : JSR
12
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Marketing letters : a journal of research in marketing
11
European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of marketing channels : ... distribution systems, strategy, and management
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Harvard-Business-Manager : das Wissen der Besten
9
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Journal of strategic marketing
9
Sales management : a multinational perspective
9
Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
8
Journal of marketing research
8
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
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1
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
2
Internal marketing, employee customer-oriented behaviors, and customer behavioral responses
Park, Jong Hee
;
Thi Bich Hanh Tran
- In:
Psychology & marketing
35
(
2018
)
6
,
pp. 412-426
Persistent link: https://www.econbiz.de/10011970143
Saved in:
3
Shared leadership and team effectiveness : the examination of LMX differentiation and servant leadership on the emergence and consequences of shared leadership
Wang, Linlin
;
Jiang, Wan
;
Liu, Zhiying
;
Ma, Xifang
- In:
Human performance
30
(
2017
)
4
,
pp. 155-168
Persistent link: https://www.econbiz.de/10011805397
Saved in:
4
Employee mere presence and its impact on customer satisfaction
Söderlund, Magnus
- In:
Psychology & marketing
33
(
2016
)
6
,
pp. 449-464
Persistent link: https://www.econbiz.de/10011491951
Saved in:
5
When stress frustrates and when it does not : configural models of frustrated versus mellow salespeople
Leischnig, Alexander
;
Ivens, Björn Sven
;
Henneberg, Stephan
- In:
Psychology & marketing
32
(
2015
)
11
,
pp. 1098-1114
Persistent link: https://www.econbiz.de/10011389118
Saved in:
6
Toward understanding persuasion expressions : the activation of attitudes
Whittler, Tommy E.
;
Manolis, Chris
- In:
Psychology & marketing
32
(
2015
)
8
,
pp. 874-890
Persistent link: https://www.econbiz.de/10011307816
Saved in:
7
How do salespeople make decisions? : the role of emotions and deliberation on adaptive selling, and the moderating role of intuition
Locander, David A.
;
Mulki, Jay P.
;
Weinberg, Frankie J.
- In:
Psychology & marketing
31
(
2014
)
6
,
pp. 387-403
Persistent link: https://www.econbiz.de/10010362504
Saved in:
8
Understanding the "why" as well as the "how" : service performance is a function of prosocial motives and emotional labor
Maneotis, Sarina M.
;
Grandey, Alicia
;
Krauss, Autumn D.
- In:
Human performance
27
(
2014
)
1
,
pp. 80-97
Persistent link: https://www.econbiz.de/10010344828
Saved in:
9
Salespersons' guanxi orientation, communication, and manifest conflict : an empirical study in China
Zhang, Zaixiao
;
Zhang, Mingli
- In:
Psychology & marketing
31
(
2014
)
9
,
pp. 786-800
Persistent link: https://www.econbiz.de/10010405127
Saved in:
10
Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech
;
Szypowska, Zofia
;
Jarman, Matthew S.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
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