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person:"Bagozzi, Richard P."
~person:"Homburg, Christian"
~person:"Hu, Michael Y."
~subject:"Customer satisfaction"
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Customer satisfaction
Salespeople
32
Verkaufspersonal
32
Beziehungsmarketing
12
Relationship marketing
12
Kundenzufriedenheit
7
Selling
7
Verkauf
7
Consumer behaviour
5
Konsumentenverhalten
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B-to-B-Marketing
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Business-to-business marketing
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Emotion
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Erfolgsfaktor
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Lieferantenmanagement
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Success factor
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Arbeitszufriedenheit
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Job satisfaction
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Market research
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Marktforschung
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Arbeitspsychologie
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Innovation management
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Innovationsmanagement
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Internal communication
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Interne Kommunikation
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Knowledge transfer
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Kompetenz
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Bagozzi, Richard P.
Homburg, Christian
Hu, Michael Y.
Agnihotri, Raj
6
Jaramillo, Fernando
4
Rutherford, Brian N.
4
Wieseke, Jan
4
Zablah, Alex R.
4
Barnes, Donald C.
3
Chaker, Nawar N.
3
Gabler, Colin B.
3
Haas, Alexander
3
Itani, Omar S.
3
Iyer, Rajesh
3
Johlke, Mark C.
3
Krush, Michael T.
3
Svensson, Göran
3
Ahearne, Michael
2
Amenuvor, Fortune Edem
2
Arndt, Aaron D.
2
Auh, Seigyoung
2
Babakus, Emin
2
Baker, Thomas L.
2
Bornemann, Torsten
2
Briggs, Elten
2
Brown, Tom
2
Brown, Tom J.
2
Calantone, Roger J.
2
Collier, Joel E.
2
Dingus, Rebecca
2
Dubinsky, Alan J.
2
Fichtel, Sina
2
Fisher, Michelle
2
Flaherty, Karen E.
2
Folse, Judith Anne Garretson
2
Gómez, Miguel I.
2
Haddad, Abeer
2
Han, Jie Hui
2
Hartmann, Nathaniel N.
2
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2
Hochstein, Bryan
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of marketing
1
Journal of the Academy of Marketing Science
1
Kompetenz in Wissenschaft & Management
1
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
1
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ECONIS (ZBW)
7
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Genetic and psychological underpinnings of motivation and satisfaction of industrial salespeople
Bagozzi, Richard P.
;
Verbeke, Willem J. M. I.
- In:
Industrial marketing management : the international …
85
(
2020
),
pp. 69-83
Persistent link: https://www.econbiz.de/10012212026
Saved in:
2
Reflections on "social media : influencing customer satisfaction in B2B sales" and a research agenda
Nunan, Daniel
;
Sibai, Olivier
;
Schivinski, Bruno
; …
- In:
Industrial marketing management : the international …
75
(
2018
),
pp. 31-36
Persistent link: https://www.econbiz.de/10011963365
Saved in:
3
Social media : influencing customer satisfaction in B2B sales
Agnihotri, Raj
;
Dingus, Rebecca
;
Hu, Michael Y.
;
Krush, …
- In:
Industrial marketing management : the international …
53
(
2016
),
pp. 172-180
Persistent link: https://www.econbiz.de/10011448094
Saved in:
4
Delusive perception : antecedents and consequences of salespeople's misperception of customer commitment
Homburg, Christian
;
Bornemann, Torsten
;
Kretzer, Max
- In:
Journal of the Academy of Marketing Science
42
(
2014
)
2
,
pp. 137-153
Persistent link: https://www.econbiz.de/10010345196
Saved in:
5
Implementing the marketing concept at the employee-customer interface : the role of customer need knowledge
Homburg, Christian
;
Wieseke, Jan
;
Bornemann, Torsten
- In:
Journal of marketing
73
(
2009
)
4
,
pp. 64-81
Persistent link: https://www.econbiz.de/10003860862
Saved in:
6
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10001866778
Saved in:
7
The link between salespeople's job satisfaction and customer satisfaction in a business-to-business context : a dyadic analysis
Homburg, Christian
;
Stock-Homburg, Ruth
-
2003
Persistent link: https://www.econbiz.de/10002512381
Saved in:
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