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subject:"Beziehungsmarketing"
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Beziehungsmarketing
Services
1,009
Dienstleistung
938
Dienstleistungssektor
442
Service industry
434
services
293
Dienstleistungsqualität
271
Service quality
271
Innovation
241
Innovationsmanagement
153
Service innovation
151
Innovation management
138
Relationship marketing
138
Consumer behaviour
132
Konsumentenverhalten
132
Customer satisfaction
113
Kundenzufriedenheit
113
Dienstleistungsinnovation
111
Betriebliche Wertschöpfung
103
Value creation
103
Customer integration
98
Dienstleistungsmanagement
98
Kundenintegration
98
Service management
95
Deutschland
92
Business services
91
Unternehmensdienstleistung
91
Dienstleistungsmarketing
90
Germany
89
Services marketing
89
Theorie
89
Theory
89
Dienstleistungshandel
78
Trade in services
78
Customer service
65
Kundenservice
65
Management
65
Industrie
61
Manufacturing industries
60
Service-Dominant Logic
56
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Gustafsson, Anders
3
Huang, Ming-Hui
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McColl-Kennedy, Janet R.
3
Alkire, Linda
2
Benoit, Sabine
2
Bruce, Helen L.
2
Choi, Laee
2
Dev, Chekitan S.
2
Edvardsson, Bo
2
Femić-Radosavović, Bojana
2
Furrer, Olivier
2
Gruber, Thorsten
2
Grönroos, Christian
2
Johnson, Lester W.
2
Jovović, Milorad
2
Liu, Canmian
2
Maar, Daniel
2
Pervan, Simon J.
2
Pongratz, Philip
2
Russell-Bennett, Rebekah
2
Sivakumar, K.
2
Stauss, Bernd
2
Trischler, Jakob
2
Tsiotsou, Rodoula H.
2
Vogelgesang, Matthias
2
Walsh, Gianfranco
2
Witell, Lars
2
Xie, Lishan
2
Akaka, Melissa Archpru
1
Aksoy, Lerzan
1
Alam, Ian
1
Ali, Ahsan
1
Ali, Liaqat
1
Anderson, Sidney
1
Andreassen, Tor Wallin
1
Ang, Feng Xia
1
Angriawan, Arifin
1
Anokhin, Sergey Alexander
1
Ardyan, Elia
1
Arici, Hasan Evrim
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Edward Elgar Publishing
1
Springer Fachmedien Wiesbaden
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The journal of services marketing
16
SpringerLink / Bücher
10
Journal of retailing and consumer services
7
Journal of business research : JBR
6
Journal of service management
6
International journal of hospitality management
5
The service industries journal
5
Journal of service research
4
Journal of service research : JSR
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
Journal of service theory and practice
3
Springer eBook Collection / Business and Economics
3
Beiträge zur empirischen Marketing- und Vertriebsforschung
2
Edward Elgar E-Book Archive
2
Elgar original reference
2
International journal of business innovation and research : IJBIR
2
International journal of project management : the journal of The International Project Management Association
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
Journal of business economics : JBE
2
Journal of central banking theory and practice
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Service business
2
Services marketing quarterly
2
Springer eBook Collection
2
Tourism management : research, policies, practice
2
Wirtschaftsförderung in Lehre und Praxis
2
AMS review : official publication of the Academy of Marketing Science
1
Accounting research journal
1
Asian business & management
1
Basler Schriften zum Marketing
1
Business Guides on the Go
1
California management review
1
Fokus Dienstleistungsmarketing
1
Gabler Edition Wissenschaft / Betriebswirtschaftliche Studien in forschungsintensiven Industrien
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of innovation management
1
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ECONIS (ZBW)
137
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1
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137
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date (oldest first)
1
Metaverse : shifting the reality of services
Gleim, Mark
;
McCullough, Heath
;
Ferrell, Odies C.
; …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10014473577
Saved in:
2
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
3
Managing customer uncertainty in making service offshoring decisions
Lu, Lu
;
Gregory, Gary D.
;
Ngo, Liem Viet
;
Bagozzi, …
- In:
Journal of service research
24
(
2021
)
4
,
pp. 500-519
Persistent link: https://www.econbiz.de/10012662582
Saved in:
4
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
5
Assessment of service innovation in the quick service restaurants
Sarangal, Rajani Kumari
;
Singh, Rajesh
- In:
International journal of business innovation and …
32
(
2023
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014438450
Saved in:
6
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
7
Linking leader humility with service performance : the role of service climate and customer mistreatment
Bahadur, Waseem
;
Ali, Ahsan
- In:
Asian business & management
22
(
2023
)
2
,
pp. 621-642
Persistent link: https://www.econbiz.de/10014327737
Saved in:
8
A comparative study on the strategic roles of service customer equity and innovation protection on firm performance
Angriawan, Arifin
;
Thakur, Ramendra
;
Baker, David S.
- In:
International marketing review
40
(
2023
)
6
,
pp. 1379-1408
Persistent link: https://www.econbiz.de/10014470380
Saved in:
9
Antecedents and consequences of effective customer participation : the role of customer education and service modularity
Shah, Syed Aamir Ali
;
Jajja, Muhammad Shakeel Sadiq
; …
- In:
Journal of service theory and practice
33
(
2023
)
5
,
pp. 697-720
Persistent link: https://www.econbiz.de/10014339773
Saved in:
10
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
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