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subject:"Relationship marketing"
~isPartOf:"International journal of bank marketing"
~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Journal of global marketing"
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Relationship marketing
Electronic Banking
66
Electronic banking
66
Consumer behaviour
43
Konsumentenverhalten
43
Beziehungsmarketing
18
Innovation adoption
18
Innovationsakzeptanz
18
Dienstleistungsqualität
13
Financial services
13
Finanzdienstleistung
13
Mobile communications
13
Mobilkommunikation
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Service quality
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Bank
12
Customer satisfaction
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Kundenzufriedenheit
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Mobile banking
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Confidence
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Vertrauen
9
Bankgeschäft
8
Banking services
8
Innovation diffusion
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Innovationsdiffusion
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Mobile Business
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Mobile business
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Satisfaction
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Digitalisierung
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Digitization
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Financial technology
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Finanztechnologie
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E-commerce
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Electronic Commerce
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Mobile phone
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Mobiltelefon
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Personal banking
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Privatkundengeschäft
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Trust
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18
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Arcand, Manon
1
Banerjee, Shubhomoy
1
Brun, Isabelle
1
Chinje, Nathalie Beatrice
1
Fernandes, Teresa
1
Freitas, Neudson Peres de
1
Heinonen, Kristina
1
Hijazi, Rawa
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Iman, Nofie
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Junarsin, Eddy
1
Kabadayi, Sertan
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Kam, Booi Hon
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Kamboj, Shampy
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Karjaluoto, Heikki
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Kaur Ghuman, Mandeep
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Khare, Arpita
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Kristianingsih, Kristianingsih
1
Levy, Shalom
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Lobel Trong Thuy Tran
1
Mahmoud, Mahmoud Abdulai
1
Mainardes, Emerson Wagner
1
Martins Silva, Marta
1
Muflih, Muhammad
1
Nugroho, Sahid Susilo
1
Oikarinen, Eeva-Liisa
1
Pelawi, Rizky Yusviento
1
Proença, João F.
1
Rajaobelina, Lova
1
Rehman, Mohsin Abdur
1
Riquelme, Hernan
1
Samad, Sarminah
1
Sarmah, Bijoylaxmi
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Shaikh, Aijaz A.
1
Shams, Ghazal
1
Sharma, Manika
1
Sreejesh, S.
1
Tep, Sandrine Prom
1
Verma, Nidhi
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International journal of bank marketing
Journal of financial services marketing : JFSM
Journal of global marketing
The international journal of bank marketing : IJBM
11
International journal of electronic customer relationship management : IJECRM
5
Journal of retailing and consumer services
5
International journal of electronic finance : IJEF
4
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
International journal of business and globalisation : IJBG
3
Journal for global business advancement : JGBA
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Computational finance and its applications II : [Second International Conference on Computational Finance - Computational finance II ; held in London in June 2006]
2
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Global journal of business management : GJBM
2
Information age economy
2
Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
2
International journal of business and systems research : IJBSR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of financial research
2
International journal of quality and service sciences
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of Islamic marketing
2
Journal of business research : JBR
2
Journal of central banking theory and practice
2
Journal of financial services marketing
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
New trends in banking management : with 42 tables
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
2
The IUP journal of bank management : IJBM
2
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ECONIS (ZBW)
18
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1
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
2
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Kristianingsih, Kristianingsih
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
3
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
4
Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi
;
Kaur Ghuman, Mandeep
- In:
Journal of global marketing
36
(
2023
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
Saved in:
5
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
6
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
7
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
8
Mobile banking service quality and customer value co-creation intention : a moderated mediated model
Hijazi, Rawa
- In:
International journal of bank marketing
40
(
2022
)
7
,
pp. 1501-1525
Persistent link: https://www.econbiz.de/10013532380
Saved in:
9
Brand bank attachment to loyalty in digital banking services : mediated by psychological engagement with service platforms and moderated by platform types
Levy, Shalom
- In:
International journal of bank marketing
40
(
2022
)
4
,
pp. 679-700
Persistent link: https://www.econbiz.de/10013396393
Saved in:
10
Exploring customer's mobile banking experiences and expectations among generations X, Y and Z
Shams, Ghazal
;
Rehman, Mohsin Abdur
;
Samad, Sarminah
; …
- In:
Journal of financial services marketing : JFSM
25
(
2020
)
1/2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012298246
Saved in:
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