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subject:"Service industry"
~person:"Jaakkola, Elina"
~person:"Witell, Lars"
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Search: subject_exact:"Dienstleistung"
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Service industry
Dienstleistung
24
Services
24
Innovation
17
Dienstleistungssektor
15
Innovation management
13
Innovationsmanagement
13
Service innovation
13
Dienstleistungsinnovation
11
Beziehungsmarketing
9
Customer integration
9
Kundenintegration
9
Relationship marketing
9
Betriebliche Wertschöpfung
7
Value creation
7
Business services
5
Dienstleistungsqualität
5
New product development
5
New service development
5
Produktentwicklung
5
Service quality
5
Unternehmensdienstleistung
5
Dienstleistungsmarketing
3
Enterprise architecture
3
Services marketing
3
Unternehmensarchitektur
3
Arbeitsgruppe
2
Bibliometrics
2
Bibliometrie
2
Business network
2
Customer satisfaction
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Literature review
2
Schweden
2
Service-Dominant Logic
2
Service-dominant logic
2
Supplier relationship management
2
Sweden
2
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15
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Jaakkola, Elina
Witell, Lars
Corsten, Hans
15
Edvardsson, Bo
11
Gustafsson, Anders
10
Gössinger, Ralf
10
Bruhn, Manfred
9
Kowalkowski, Christian
9
Gallouj, Fai͏̈z
8
Geishecker, Ingo
8
Görg, Holger
8
McColl-Kennedy, Janet R.
7
Huang, Ming-Hui
6
Kindström, Daniel
6
Winkler, Deborah
6
Kristensson, Per
5
Maglio, Paul P.
5
Miles, Ian D.
5
Ostrom, Amy L.
5
Paluch, Stefanie
5
Polese, Francesco
5
Rubalcaba-Bermejo, Luis
5
Aas, Tor Helge
4
Berlingieri, Giuseppe
4
Brown, Stephen Walter
4
Carrubbo, Luca
4
Fisk, Raymond P.
4
Hydle, Katja Maria
4
Lahtinen, Henri
4
Marcolin, Luca
4
Mattoo, Aaditya
4
Ornelas, Emanuel
4
Parida, Vinit
4
Patrício, Lia
4
Rayburn, Steven W.
4
Stauss, Bernd
4
Wirtz, Jochen
4
Anderson, Sidney
3
Atkins, Marc
3
Bitner, Mary Jo
3
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Journal of service management
5
Journal of business research : JBR
4
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
Journal of retailing and consumer services
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
15
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1
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15
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1
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
2
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
3
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
4
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
5
What causes imbalance in complex service networks? : evidence from a public health service
Verleye, Katrien
;
Jaakkola, Elina
;
Hodgkinson, Ian R.
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 34-56
Persistent link: https://www.econbiz.de/10011654986
Saved in:
6
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
7
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
8
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
9
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
10
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
1
2
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