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subject:"USA"
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USA
Customer satisfaction
5,455
Kundenzufriedenheit
5,365
Service quality
2,823
Consumer behaviour
2,819
Konsumentenverhalten
2,818
Dienstleistungsqualität
2,811
Beziehungsmarketing
2,402
Relationship marketing
2,402
Satisfaction
636
customer satisfaction
532
Online retailing
512
Online-Handel
512
Holiday behaviour
481
Urlaubsverhalten
481
Customer service
467
Kundenservice
464
Arbeitszufriedenheit
462
Job satisfaction
462
Emotion
395
Beschwerdemanagement
380
Complaint management
380
Electronic Commerce
377
E-commerce
375
Tourism
362
Tourismus
360
Brand management
358
Markenführung
358
Qualitätsmanagement
357
Quality management
352
Brand image
345
Markenimage
345
Hotel industry
341
Hotellerie
341
satisfaction
340
Viral marketing
336
Virales Marketing
335
Einzelhandel
322
Retail trade
321
Confidence
316
Vertrauen
314
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13
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59
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Article in journal
53
Aufsatz in Zeitschrift
53
Aufsatz im Buch
5
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5
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2
Graue Literatur
2
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2
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2
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1
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English
61
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1
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McFadden, Kathleen L.
4
Gowen, Charles, III.
3
Lee, Jung Young
3
Karande, Kiran
2
Roswinanto, Widyarso
2
Tran, Trang P.
2
Van Ryzin, Gregg G.
2
Aali, Abdulrahman Yousef al-
1
Amaad, Hafiz
1
Amos, Clinton
1
Anenberg, Elliot
1
Arias-Aranda, Daniel
1
Arndt, Aaron D.
1
Backus, Matthew
1
Baekgaard, Martin
1
Baghestani, Hamid
1
Bahja, Frida
1
Baker, Melissa A.
1
Banks, George C.
1
Batchelor, John H.
1
Batista, Fernando
1
Ba̧k, Monika
1
Becker, D'Arcy
1
Bedi, Akanksha
1
Blake, Tom
1
Blankson, Charles
1
Botti, Simona
1
Bouchet, Adrien
1
Brockhaus, Sebastian
1
Burnham, Thomas A.
1
Cahill, David L.
1
Cahyaningtyas, Niken Wahyu
1
Camp, Kerri M.
1
Cao, Joanne T.
1
Carlson, Les
1
Cengiz, Emre
1
Chahal, Hardeep
1
Chang, Hyo Jung
1
Cobanoglu, Cihan
1
Collier, Joel E.
1
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Journal of marketing theory and practice : JMTP
4
Journal of marketing theory and practice
3
Service business
3
Services marketing quarterly
3
International journal of hospitality management
2
International public management journal
2
Journal of air transport management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Public management review
2
Quality management journal : QMJ
2
Applied economics
1
Contributions to Management Science
1
Data mining and analytics
1
Driving traffic and customer activity through affiliate marketing
1
Health care management review : HCM review
1
Industrial and corporate change
1
International Journal of Business Performance Management
1
International journal of business environment : IJBE
1
International journal of economic perspectives : IJEP
1
International journal of leisure and tourism marketing : IJLTM
1
International journal of nonprofit and voluntary sector marketing
1
International journal of production economics
1
Journal of agricultural & food industrial organization
1
Journal of business research : JBR
1
Journal of consumer behaviour : an international research review
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of fashion marketing and management
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of global marketing
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of operations management
1
Journal of retailing and consumer services
1
Journal of transnational management : the official journal of the International Management Development Association
1
Journal of travel and tourism marketing
1
Management accounting research
1
Personnel psychology : a journal of applied research
1
Predicting trends and building strategies for consumer engagement in retail environments
1
Qualitative research in accounting & management : QRAM
1
Review of development finance
1
Rotman School of Management working paper / University of Toronto Rotman School of Management
1
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ECONIS (ZBW)
61
RePEc
1
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1
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
Saved in:
2
Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat
;
Leschewski, Andrea
;
Davis, David E.
- In:
Journal of agricultural & food industrial organization
21
(
2023
)
2
,
pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
Saved in:
3
Customer accounting and marketing performance measures usage in the hotel industry in the USA
Cengiz, Emre
;
Oduncuoglu, Funda
;
Köseoglu, Mehmet Ali
- In:
International journal of leisure and tourism marketing …
7
(
2020
)
1
,
pp. 4-25
Persistent link: https://www.econbiz.de/10012513377
Saved in:
4
Partisan bias and citizen satisfaction, confidence, and trust in the U.S. Federal Government
Morgeson, Forrest V., III.
;
Sharma, Pratyush Nidhi
; …
- In:
Public management review
24
(
2022
)
12
,
pp. 1933-1956
Persistent link: https://www.econbiz.de/10013417191
Saved in:
5
Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
6
Overall customer satisfaction with banking services (mobile, online, ATM, and bank teller) : comparison between the U.S. and China
Simmers, Christina S.
;
Rast, Rebecca
;
Schaefer, Allen D.
; …
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 226-239
Persistent link: https://www.econbiz.de/10013178036
Saved in:
7
Too much can be as bad as too little : product update strategy for online digital platform complementors
Kang, Hye Young
- In:
Industrial and corporate change
31
(
2022
)
6
,
pp. 1494-1516
Persistent link: https://www.econbiz.de/10013541881
Saved in:
8
Satisfaction in clinics and hospitals : does context matter?
James, Kevin
;
Camp, Kerri M.
;
Parker, Janna
;
Hong, JungHwa
- In:
Journal of marketing theory and practice : JMTP
30
(
2022
)
3
,
pp. 312-324
Persistent link: https://www.econbiz.de/10013358777
Saved in:
9
Social learning and local consumption amenities : evidence from Yelp
Anenberg, Elliot
;
Kuang, Chun
;
Kung, Edward
- In:
The journal of industrial economics
70
(
2022
)
2
,
pp. 294-322
Persistent link: https://www.econbiz.de/10013384666
Saved in:
10
Are the states uited? : an analysis of U.S. hotels’ offers through TripAdvisor’s eyes
Moro, Sérgio
;
Batista, Fernando
;
Rita, Paulo
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
7
,
pp. 1112-1129
Persistent link: https://www.econbiz.de/10012053417
Saved in:
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