//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Vertrauen"
~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Service business"
~subject:"Social Web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmarketing"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Vertrauen
Social Web
Beziehungsmarketing
111
Relationship marketing
107
Consumer behaviour
55
Konsumentenverhalten
55
Kundenzufriedenheit
50
Customer satisfaction
48
Dienstleistungsqualität
46
Service quality
44
Online-Handel
19
Online retailing
18
Social web
18
E-commerce
15
Electronic Commerce
15
Customer integration
14
Kundenintegration
14
Einzelhandel
13
Retail trade
13
Beschwerdemanagement
12
Complaint management
12
Confidence
12
Lieferantenmanagement
11
Satisfaction
11
Supplier relationship management
11
Customer service
10
Kundenservice
10
Betriebliche Wertschöpfung
9
Brand image
9
Customer value
9
Emotion
9
Internet marketing
9
Kundenwert
9
Markenimage
9
Online-Marketing
9
Value creation
9
Brand management
8
Customer participation
8
Dienstleistungssektor
8
Markenführung
8
more ...
less ...
Online availability
All
Undetermined
21
Free
1
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Language
All
English
29
Author
All
Aa, Zanna van der
1
Abdelmaaboud, Abdelhamid K.
1
Aljukhadar, Muhammad
1
Bloemer, Johanna M.
1
Chen, Han
1
Chen, Ja-Shen
1
Chen, Lei
1
Chen, Yu Hsin
1
Cheng, Min-Jhih
1
Chin, Wynne W.
1
Chiu, Pei-Chun
1
Chowa, Charles
1
Cuthbertson, Richard
1
Dai, Qizhi
1
Demmers, Joris
1
Dolen, Willemijn M. van
1
Egger, Marc
1
Espartel, Lélis Balestrin
1
Fang, Jiaming
1
Fernandes, Daniel
1
Fernández-Sabiote, Estela
1
Fischbach, Kai
1
Gammoh, Bashar S.
1
Garnefeld, Ina
1
Gensler, Sonja
1
Henseler, Jörg
1
Hong, Soon Goo
1
Huang, Stephen Chi-Tsun
1
Hung, Shiu-Wan
1
Iseke, Anja
1
Janupiboon, Thanyamai P.
1
Jiang, Ling
1
Joo, Jaehun
1
Kamalanon, Piyanoot
1
Karatepe, Osman M.
1
Keng, Ching-Jui
1
Kim, DongHee
1
Kim, Taegoo
1
King, Ruth C.
1
Krebs, Alexander
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
Service business
Journal of business research : JBR
122
Journal of retailing and consumer services
111
Industrial marketing management : the international journal for industrial and high-tech firms
62
International journal of internet marketing and advertising : IJIMA
39
The journal of product & brand management
37
Journal of strategic marketing
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
31
The journal of services marketing
30
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
29
Asia Pacific journal of marketing and logistics
28
International journal of hospitality management
28
The journal of business & industrial marketing
28
International journal of electronic marketing and retailing : IJEMR
27
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
27
The journal of brand management : an international journal
24
The service industries journal
24
Marketing intelligence & planning
23
International journal of electronic customer relationship management : IJECRM
22
Journal of hospitality marketing & management
22
Business horizons
20
Cogent business & management
20
Journal of internet commerce
20
Journal of promotion management : innovations in planning and applied research
20
Journal of service management
20
Journal of business-to-business marketing
18
Technological forecasting & social change : an international journal
18
International journal of business information systems : IJBIS
17
Journal of the Academy of Marketing Science
17
Psychology & marketing
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
Journal of global marketing
16
Journal of marketing communications
16
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
16
SpringerLink / Bücher
16
Journal of electronic commerce research : JECR
15
Journal of marketing
15
International journal of technology marketing : IJTMkt
14
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The effect of social proximity, attribution, and guilt on accepting dysfunctional customer behavior
Tomazelli, Joana Boesche
;
Rohden, Simoni F.
;
Espartel, …
- In:
Service business
18
(
2024
)
1
,
pp. 133-159
Persistent link: https://www.econbiz.de/10014504746
Saved in:
2
The effect of subscription relational bond on customer engagement and stickiness in podcast : the moderating role of social connectedness
Chen, Yu Hsin
;
Keng, Ching-Jui
- In:
Service business
17
(
2023
)
3
,
pp. 723-745
Persistent link: https://www.econbiz.de/10014333856
Saved in:
3
Doing good for good : how does corporate social responsibility drive customer citizenship behavior? : the mediation of engagement, trust, and identification
Wu, Shih-Hao
;
Huang, Stephen Chi-Tsun
;
Tsai, Ching-Yi Daphne
- In:
Service business
17
(
2023
)
4
,
pp. 937-962
Persistent link: https://www.econbiz.de/10014504674
Saved in:
4
COVID-19 preventive measures and restaurant customers’ intention to dine out : the role of brand trust and perceived risk
Wei, Chunhao
;
Chen, Han
;
Lee, Yee Ming
- In:
Service business
16
(
2022
)
3
,
pp. 581-600
Persistent link: https://www.econbiz.de/10013459464
Saved in:
5
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
6
"Untact" : a new customer service strategy in the digital age
Lee, Sang M.
;
Lee, Donhee
- In:
Service business
14
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012172751
Saved in:
7
Service quality in blood donation : satisfaction, trust and loyalty
Melián-Alzola, Lucía
;
Martín-Santana, Josefa D.
- In:
Service business
14
(
2020
)
1
,
pp. 101-129
Persistent link: https://www.econbiz.de/10012172764
Saved in:
8
Test of an integrative model of travel-related social media users' switching intentions
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
- In:
Service business
13
(
2019
)
2
,
pp. 339-361
Persistent link: https://www.econbiz.de/10012124325
Saved in:
9
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
10
A peer-to-peer (P2P) platform business model : the case of Airbnb
Lee, Kwang-Ho
;
Kim, DongHee
- In:
Service business
13
(
2019
)
4
,
pp. 647-669
Persistent link: https://www.econbiz.de/10012124394
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->