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type_genre:"Article in journal"
~subject:"Relationship marketing"
~subject:"Service quality"
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Relationship marketing
Service quality
Low-cost strategy
582
Niedrigpreisstrategie
582
Airline
325
Fluggesellschaft
325
Consumer behaviour
133
Konsumentenverhalten
133
Preismanagement
117
Pricing strategy
117
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112
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112
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70
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70
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66
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65
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64
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58
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56
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55
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48
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48
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45
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43
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43
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39
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34
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34
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31
Kundenzufriedenheit
31
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29
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28
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26
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26
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Article in journal
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Akan, Şahap
2
Bakır, Mahmut
2
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2
Han, Heesup
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Hyun, Sunghyup Sean
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Pan, Jing Yu
2
Truong Dothang
2
Adler, Howard
1
Ahn, Tae-hong
1
Ajeyalemi, Oladipupo
1
Akamavi, Raphaël K.
1
Al Kurdi, Barween
1
Al Shurideh, Muhammad
1
Alsharari, Nizar Mohammad
1
Amin, Muslim
1
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1
Auryn Rachma Maulisa
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DelVecchio, Devon
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Dil, Emre
1
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Journal of air transport management
17
Journal of travel and tourism marketing
4
Tourism management : research, policies, practice
3
Journal of retailing and consumer services
2
Services marketing quarterly
2
The TQM journal : the international review of organizational improvement
2
Tourism analysis : an interdisciplinary tourism & hospitality journal
2
Tourism review
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Business systems research : a system view accross technology & economics : the journal of Society for Advancing Innovation and Research in Economy
1
Consumer behavior review : CBR
1
Economic research
1
Economics and business review
1
Eurasian business review
1
Global business and finance review
1
International journal of business and economics research : IJBER
1
International journal of contemporary hospitality management
1
International journal of economics and business research : IJEBR
1
International journal of leisure and tourism marketing : IJLTM
1
Istanbul business research
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of business research : JBR
1
Journal of consumer behaviour : an international research review
1
Journal of customer behaviour
1
Journal of industrial engineering and management : JIEM
1
Journal of management and strategy : JMS
1
Journal of marketing
1
Journal of vacation marketing : an international journal
1
Managing service quality : MSQ ; an international journal
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Psychology & marketing
1
The service industries journal
1
Theoretical economics letters
1
Transportation research / E : an international journal
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ECONIS (ZBW)
60
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11
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60
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11
Low cost carriers in Southeast Asia : how does ticket price change the way passengers make their airline selection?
Truong Dothang
;
Pan, Jing Yu
;
Thapanat Buaphiban
- In:
Journal of air transport management
86
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012253198
Saved in:
12
Service quality and financial performance analysis in low-cost airlines : an integrated multi-criteria quadrant application
Durmaz, Emrah
;
Akan, Şahap
;
Bakır, Mahmut
- In:
International journal of economics and business …
20
(
2020
)
2
,
pp. 168-191
Persistent link: https://www.econbiz.de/10012271196
Saved in:
13
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
14
Key drivers of passengers' overall satisfaction at klia2 terminal
Nor Azlina Mohd Isa
;
Hazelin Ghaus
;
Norlida Abdul Hamid
; …
- In:
Journal of air transport management
87
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012291826
Saved in:
15
Classifying service quality attributes of low-cost carriers and full-service carriers based on an analytical Kano Model
Byun, Hyo-Jeong
;
Lee, Byeong-Cheol
- In:
Global business and finance review
21
(
2016
)
2
,
pp. 34-46
Persistent link: https://www.econbiz.de/10011608003
Saved in:
16
The impact of different price promotions on customer retention
Kim, Jungkeun
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 95-102
Persistent link: https://www.econbiz.de/10011980803
Saved in:
17
Exploring service quality of low cost airlines
El Haddad, Rania
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 301-315
Persistent link: https://www.econbiz.de/10012179190
Saved in:
18
Review of studies on airline website evaluation
Chong, Sookyup
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 60-75
Persistent link: https://www.econbiz.de/10012179364
Saved in:
19
Exploring service quality of low-cost airlines in Europe : an integrated MCDM approach
Bakır, Mahmut
;
Akan, Şahap
;
Durmaz, Emrah
- In:
Economics and business review
5/19
(
2019
)
2
,
pp. 109-130
Persistent link: https://www.econbiz.de/10012158905
Saved in:
20
Supply chain integration and customer relationship management in the airline logistics
Al Shurideh, Muhammad
;
Alsharari, Nizar Mohammad
;
Al …
- In:
Theoretical economics letters
9
(
2019
)
2
,
pp. 392-414
Persistent link: https://www.econbiz.de/10012005463
Saved in:
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