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Consumer behaviour
9
Customer satisfaction
9
Dienstleistungsqualität
9
Konsumentenverhalten
9
Kundenzufriedenheit
9
Service quality
9
Beziehungsmarketing
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Relationship marketing
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Salespeople
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Verkaufspersonal
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Selling
7
Verkauf
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Kundenservice
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Beschwerdemanagement
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Complaint management
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Service failure
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South Korea
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Structural equation model
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Strukturgleichungsmodell
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Ahmad, Bilal
2
Akhtar, Nadeem
2
Amenuvor, Fortune Edem
2
Boateng, Henry
2
Yi, Ho Taek
2
Akbar, Muhammad Imad Ud Din
1
Akin, Mahmut Selami
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Barari, Mojtaba
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Barnes, Bradley R.
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Chan, Shiu Fai
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Chou, Hsuan-Yi
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Cui, Jinsheng
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Du, Wenxuan
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1
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1
Ghasemian, Mohammadreza
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Guo, Chiquan
1
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Iyer, Rajesh
1
Izadi, Behzad
1
Johlke, Mark C.
1
Kao, Ya-Ling
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Kim, Jong-Hyeong
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Kuo, Szu-Yu
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Liu, Da
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1
Shan, Feifei
1
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1
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Asia Pacific journal of marketing and logistics
SpringerLink / Bücher
245
Journal of business research : JBR
178
Journal of retailing and consumer services
155
Industrial marketing management : the international journal for industrial and high-tech firms
150
Journal of personal selling & sales management
94
Springer eBook Collection
81
International journal of hospitality management
71
The journal of business & industrial marketing
58
The journal of personal selling & sales management : JPSSM
58
Journal of the Academy of Marketing Science
55
International journal of production economics
52
Management science : journal of the Institute for Operations Research and the Management Sciences
51
Journal of retailing
50
The journal of services marketing
47
Working paper / National Bureau of Economic Research, Inc.
47
European journal of operational research : EJOR
46
Springer eBook Collection / Business and Economics
45
Marketing Science
43
Journal of marketing
40
Discussion paper / Centre for Economic Policy Research
39
Management Science
38
Discussion papers / CEPR
36
Vision : journal of Indian taxation
36
CEPR Discussion Papers
35
Journal of business-to-business marketing
35
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
33
Journal of service research
32
International journal of production research
28
essentials
28
National tax journal
26
Führung von Vertriebsorganisationen : Strategie - Koordination - Umsetzung
24
International journal of forecasting
24
Journal of promotion management : innovations in planning and applied research
24
Journal of marketing theory and practice : JMTP
22
International journal of contemporary hospitality management
21
Journal of marketing education : JME
20
Production and operations management : the flagship research journal of the Production and Operations Management Society
20
The Oxford handbook of strategic sales and sales management
20
Transportation research / E : an international journal
20
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ECONIS (ZBW)
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1
Examining the consequences of adaptive selling behavior by door-to-door salespeople in the Korean cosmetic industry
Amenuvor, Fortune Edem
;
Yi, Ho Taek
;
Boateng, Henry
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 800-816
Persistent link: https://www.econbiz.de/10013163381
Saved in:
2
Identifying aggressive versus ethical
sales
supervision in B2B service recovery : a multilevel perspective
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Akbar, Muhammad …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2331-2349
Persistent link: https://www.econbiz.de/10013553003
Saved in:
3
The effect of robot anthropomorphism on revisit intentions after service failure : a moderated serial mediation model
Cui, Jinsheng
;
Zhong, Jianan
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2621-2644
Persistent link: https://www.econbiz.de/10014430271
Saved in:
4
Does polychronicity among
sales
employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
Saved in:
5
Creating value for patients through service encounter experiences : evidence from Turkey
Akin, Mahmut Selami
;
Okumuş, Abdullah
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
4
,
pp. 828-848
Persistent link: https://www.econbiz.de/10014285902
Saved in:
6
Impacts of emotional regulation, adaptive selling and customer-oriented behavior on
sales
performance : the moderating role of job resourcefulness
Kuo, Szu-Yu
;
Kao, Ya-Ling
;
Tang, Jia-Wei
;
Tsai, Pei-Hsuan
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1075-1092
Persistent link: https://www.econbiz.de/10014285965
Saved in:
7
Price promotion in omnichannel retailing : how much is too much?
Quach, Sara
;
Barari, Mojtaba
;
Thaichon, Park
;
Moudrý, …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 198-213
Persistent link: https://www.econbiz.de/10013553045
Saved in:
8
Revisiting the service recovery paradox in the restaurant industry
Kim, Jong-Hyeong
;
Du, Wenxuan
;
Youn, Hyewon
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
3
,
pp. 437-453
Persistent link: https://www.econbiz.de/10013163343
Saved in:
9
Antecedents of adaptive selling behaviour : a study of the Korean cosmetic industry
Amenuvor, Fortune Edem
;
Yi, Ho Taek
;
Boateng, Henry
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 688-706
Persistent link: https://www.econbiz.de/10013163371
Saved in:
10
Neuropsychological responses of consumers to promotion strategies and the decision to buy sports products
Izadi, Behzad
;
Ghaedi, Ali
;
Ghasemian, Mohammadreza
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
6
,
pp. 1203-1221
Persistent link: https://www.econbiz.de/10013391017
Saved in:
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