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~accessRights:"restricted"
~person:"Han, Heesup"
~person:"Homburg, Christian"
~person:"Kawohl, Julian"
~subject:"Consumer behaviour"
~subject:"Kundenorientierung"
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Consumer behaviour
Kundenorientierung
Konsumentenverhalten
72
Beziehungsmarketing
50
Relationship marketing
50
Customer satisfaction
42
Kundenzufriedenheit
42
Hotel industry
30
Hotellerie
30
Dienstleistungsqualität
25
Holiday behaviour
25
Service quality
25
Urlaubsverhalten
25
Brand management
21
Markenführung
21
Tourism
21
Tourismus
21
Brand image
17
Markenimage
17
Tourism industry
15
Tourismuswirtschaft
15
Environmental management
13
Umweltmanagement
13
Marketing management
12
Marketingmanagement
12
Satisfaction
12
Airline
11
Coronavirus
11
Cruise
11
Fluggesellschaft
11
Kreuzfahrt
11
Tourism marketing
11
Tourismusmarketing
11
Corporate Social Responsibility
10
Corporate social responsibility
10
Environmental consciousness
10
Umweltbewusstsein
10
Arbeitsverhalten
9
Arbeitszufriedenheit
9
Brand
9
Brand loyalty
9
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72
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72
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English
68
German
4
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Han, Heesup
Homburg, Christian
Kawohl, Julian
Mattila, Anna S.
47
Loureiro, Sandra Maria Correia
33
Hollebeek, Linda D.
29
Phau, Ian
28
Kumar, V.
24
Septianto, Felix
24
Wu, Luorong
24
Line, Nathaniel D.
23
Bang, Nguyen
22
Hanks, Lydia
22
Ko, Eunju
22
Paul, Justin
22
Rahman, Zillur
22
Sarkar, Abhigyan
22
Jang, Soocheong
21
Japutra, Arnold
21
Ahn, Jiseon
20
Guzman, Francisco
20
Melewar, T. C.
20
Bilgihan, Anil
19
Dwivedi, Yogesh Kumar
19
Khan, Imran
19
Park, Jungkun
19
So, Kevin Kam Fung
19
Gursoy, Dogan
18
Ko, Yong Jae
18
Lu, Lu
18
Prentice, Catherine
18
Sarkar, Juhi Gahlot
18
Wong, IpKin Anthony
18
Gázquez-Abad, Juan Carlos
17
Khare, Arpita
17
Prashar, Sanjeev
17
Rather, Raouf Ahmad
17
Sreejesh, S.
17
Vrontis, Demetris
17
Walsh, Gianfranco
17
Wei, Wei
17
Zhang, Lu
17
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International journal of hospitality management
22
Journal of travel and tourism marketing
20
Journal of hospitality marketing & management
6
International journal of contemporary hospitality management
5
Tourism management : research, policies, practice
4
Die Betriebswirtschaft : DBW
2
Journal of retailing and consumer services
2
Journal of the Academy of Marketing Science
2
Marketing : ZFP ; journal of research and management
2
Tourism and hospitality research : the surrey quarterly review
2
Tourism management perspectives : TMP
2
International journal of physical distribution and logistics management
1
Journal of air transport management
1
Journal of vacation marketing
1
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ECONIS (ZBW)
72
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1
An electric airplane : assessing the effect of travelers' perceived risk, attitude, and new product
knowledge
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of air transport management
78
(
2019
),
pp. 33-42
Persistent link: https://www.econbiz.de/10012112643
Saved in:
2
Water conservation and waste reduction
management
for increasing guest loyalty and green hotel practices
Han, Heesup
;
Lee, Jin-soo
;
Ho Le Thu Trang
;
Kim, Wansoo
- In:
International journal of hospitality management
75
(
2018
),
pp. 58-66
Persistent link: https://www.econbiz.de/10011944945
Saved in:
3
Customer experience
management
: toward implementing an evolving marketing concept
Homburg, Christian
;
Jozic, Danijel
;
Kuehnl, Christina
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
3
,
pp. 377-401
Persistent link: https://www.econbiz.de/10011684998
Saved in:
4
If you don't care, I will switch : online retailers' behaviour on third-party logistics services
Abdul Hafaz Ngah
;
Thurasamy Ramayah
;
Han, Heesup
- In:
International journal of physical distribution and …
53
(
2023
)
7/8
,
pp. 813-837
Persistent link: https://www.econbiz.de/10014331839
Saved in:
5
Exploring the factors that influence customers' willingness to switch from traditional hotels to green hotels
Quan, Lanji
;
Koo, Bonhak
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014369779
Saved in:
6
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
7
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
8
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
9
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
10
Impact of hotels' sustainability practices on guest attitudinal loyalty : application of loyalty chain stages theory
Han, Heesup
;
Yu, Jongsik
;
Lee, Jin-soo
;
Kim, Wansoo
- In:
Journal of hospitality marketing & management
28
(
2019
)
8
,
pp. 905-925
Persistent link: https://www.econbiz.de/10012176742
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