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~institution:"Harvard Graduate School of Business Administration"
~institution:"Springer-Verlag GmbH"
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Search: subject:"Relationship marketing"
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Beziehungsmarketing
11
Relationship marketing
11
Beziehungsmanagement
4
Kundenmanagement
4
Consumer behaviour
2
Customer satisfaction
2
Customer service
2
Deutschland
2
Germany
2
Konsumentenverhalten
2
Kundenservice
2
Kundenzufriedenheit
2
Marketing
2
Marketing management
2
Marketingmanagement
2
Unternehmenswachstum
2
Automation
1
Automatisierung
1
Beschaffung
1
Business process management
1
Communication
1
Computerized method
1
Computerunterstützung
1
Erfolgsfaktor
1
Firm growth
1
Gesundheitswesen
1
Heilberuf
1
ICT industry
1
IKT-Sektor
1
Informationstechnische Industrie
1
Key account management
1
Key-Account-Management
1
Kommunikation
1
Kundenorientierung
1
Kundenwert
1
Leadership
1
Loyalität
1
Market research
1
Marktforschung
1
Patient
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English
7
German
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Alt, Rainer
1
Barwise, Patrick
1
Foscht, Thomas
1
Gerth, Norbert
1
Jaworski, Bernard J.
1
Kumar, V.
1
Kutscher, Patric P.
1
MacMillan, Ian C.
1
McGrath, Rita Gunther
1
Meehan, Sean A.
1
Rayport, Jeffrey F.
1
Reichheld, Frederick F.
1
Reinartz, Werner J.
1
Reinhold, Olaf
1
Schramm-Klein, Hanna
1
Seßler, Helmut
1
Swoboda, Bernhard
1
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Institution
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Harvard Graduate School of Business Administration
Springer-Verlag GmbH
Springer Fachmedien Wiesbaden
61
IGI Global
17
Université Paris-Dauphine (Paris IX)
16
National Bureau of Economic Research
10
American Marketing Association
9
Books on Demand GmbH <Norderstedt>
8
Verlag Dr. Kovač
7
Fördergesellschaft Marketing an der Universität Augsburg
6
Haufe-Lexware GmbH & Co. KG
6
Universität St. Gallen
6
AMACOM
5
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Universität Mannheim
5
Verlag Franz Vahlen
5
Erich-Schmidt-Verlag <Berlin>
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
HAL
4
Technische Universität Dresden
4
Wiley-VCH
4
Edward Elgar Publishing
3
Erasmus Research Institute of Management
3
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
3
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
3
Eric Cuvillier <Firma>
3
Faculdade de Economia, Universidade Nova de Lisboa
3
Faculdade de Economia, Universidade do Porto
3
Friedrich-Schiller-Universität Jena
3
Institut für Marktorientierte Unternehmensführung Mannheim
3
Logos Verlag Berlin
3
Nomos Verlagsgesellschaft
3
RWTH Aachen
3
Shaker Verlag
3
Svenska Handelshögskolan <Helsinki>
3
Thüringen / Landesregierung
3
USA / General Accounting Office
3
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A Harvard business review paperback
1
Erfolgskonzepte Praxis- & Krankenhaus-Management
1
Springer texts in business and economics
1
The results-driven manager series
1
Source
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ECONIS (ZBW)
11
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1
Customer relationship management : concept, strategy, and tools
Kumar, V.
;
Reinartz, Werner J.
-
2018
-
Third edition
Persistent link: https://www.econbiz.de/10011663789
Saved in:
2
Kommunikation - Erfolgsfaktor in der Medizin : Teamführung, Patientengespräch, Networking & Selbstmarketing
Kutscher, Patric P.
;
Seßler, Helmut
-
2017
-
2. Auflage
Persistent link: https://www.econbiz.de/10011531423
Saved in:
3
Social Customer Relationship Management : Grundlagen, Anwendungen und Technologien
Alt, Rainer
;
Reinhold, Olaf
-
2016
Persistent link: https://www.econbiz.de/10011531859
Saved in:
4
IT-Marketing : Produkte anders denken - denn nichts ist, wie es scheint
Gerth, Norbert
-
2015
-
2., aktualisierte, überarbeitete und erweiterte Auflage
Persistent link: https://www.econbiz.de/10011333747
Saved in:
5
Käuferverhalten : Grundlagen - Perspektiven - Anwendungen
Foscht, Thomas
;
Swoboda, Bernhard
;
Schramm-Klein, Hanna
-
2015
-
5., überarbeitete und erweiterte Auflage
Persistent link: https://www.econbiz.de/10014010023
Saved in:
6
Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
-
2007
-
[Reprint]
Persistent link: https://www.econbiz.de/10001902044
Saved in:
7
Connecting with your customers
2006
Persistent link: https://www.econbiz.de/10003292010
Saved in:
8
The ultimate question : for opening the door to good profits and true growth
Reichheld, Frederick F.
-
2006
Persistent link: https://www.econbiz.de/10003085713
Saved in:
9
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther
;
MacMillan, Ian C.
-
2005
Persistent link: https://www.econbiz.de/10002346613
Saved in:
10
Simply better : winning and keeping customers by delivering what matters most
Barwise, Patrick
;
Meehan, Sean A.
-
2004
Persistent link: https://www.econbiz.de/10001830108
Saved in:
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