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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"International journal of business excellence"
~isPartOf:"International journal of project management : the journal of The International Project Management Association"
~subject:"Omni-channel retailing"
~subject:"Relationship marketing"
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Search: subject_exact:"Qualitätsmanagement"
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Omni-channel retailing
Relationship marketing
Quality management
93
Qualitätsmanagement
93
Project management
22
Projektmanagement
22
India
18
Indien
18
Dienstleistungsqualität
13
Service quality
13
Erfolgsfaktor
12
Success factor
12
Business process management
10
Industrie
10
Manufacturing industries
10
Prozessmanagement
10
Beziehungsmarketing
9
Customer satisfaction
9
Firm performance
9
Kundenzufriedenheit
9
Product quality
9
Produktqualität
9
Unternehmenserfolg
9
Lean Management
8
Lean management
8
Lieferantenmanagement
8
Performance measurement
8
Performance-Messung
8
Supplier relationship management
8
total quality management
8
Bauwirtschaft
7
Construction industry
7
Innovation
7
Innovation management
7
Innovationsmanagement
7
Lean Production
7
Lean production
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Lieferkette
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TQM
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DMAIC
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Agariya, Arun Kumar
1
Ashill, Nicholas J.
1
Benson, Lim
1
Chen, Tser-yieth
1
Deng, Ssu
1
Jackson, Eric
1
Jelodar, Mostafa Babaeian
1
Lee, Sheng Yen
1
Manohar, Sridhar
1
Martin, Loosemore
1
Naumann, Earl
1
Roopa, T. N.
1
Shukla, Sadhna
1
Solberg Søilen, Klaus
1
Tikoria, Jyoti
1
Tontini, Gerson
1
Wang, Dan
1
Wang, Ge
1
Wilkinson, Suzanne
1
Williams, Paul
1
Wu, Guangdong
1
Wu, Hsueh Ling
1
Xie, Jianxun
1
Yeh, Tsai-lien
1
Yiu, Tak Wing
1
Zanchett, Ricardo
1
Zhou, Kejia
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Asia Pacific journal of marketing and logistics
International journal of business excellence
International journal of project management : the journal of The International Project Management Association
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
International journal of productivity and quality management : IJPQM
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
The TQM journal : the international review of organizational improvement
9
Journal of retailing and consumer services
8
Total quality management & business excellence
8
International journal of hospitality management
7
International journal of quality and service sciences
7
Europäische Hochschulschriften / 5
6
International journal of quality & reliability management
6
International journal of production research
5
International journal of services and operations management
5
Journal of business-to-business marketing
5
The service industries journal
5
Benchmarking : an international journal
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
International journal of contemporary hospitality management
4
Journal of business research : JBR
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
Quality management journal : QMJ
4
Benchmarking : an international journal ; BIJ
3
Gabler Edition Wissenschaft
3
Gabler-Edition Wissenschaft
3
International journal of business excellence : IJBEX
3
International journal of electronic customer relationship management : IJECRM
3
International journal of management concepts and philosophy : IJMCP
3
International journal of production economics
3
Journal of business economics : JBE
3
Journal of business economics and management
3
Journal of open innovation : technology, market, and complexity
3
Management decision : MD
3
Managing service quality : MSQ ; an international journal
3
Reihe Tagungsberichte / Thüringer Staatskanzlei
3
Basler Schriften zum Marketing
2
Berichte aus der Betriebswirtschaft
2
Cogent business & management
2
Customer Management : Vertriebs- und Servicekonzepte der Zukunft
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ECONIS (ZBW)
10
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date (oldest first)
1
Effect of channel integration quality on consumer responses within omni-channel retailing
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Wu, Hsueh Ling
;
Deng, Ssu
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
1
,
pp. 149-173
Persistent link: https://www.econbiz.de/10013553040
Saved in:
2
Relationship quality in construction projects : a subcontractor perspective of principal contractor relationships
Martin, Loosemore
;
Benson, Lim
- In:
International journal of project management : the …
39
(
2021
)
6
,
pp. 633-645
Persistent link: https://www.econbiz.de/10012939540
Saved in:
3
Tensions in governing megaprojects : how different types of ties shape project relationship quality?
Wang, Ge
;
Zhou, Kejia
;
Wang, Dan
;
Wu, Guangdong
;
Xie, …
- In:
International journal of project management : the …
39
(
2021
)
7
,
pp. 799-814
Persistent link: https://www.econbiz.de/10012939580
Saved in:
4
A study on performance of telecom service market : case of Karnataka, India
Shukla, Sadhna
;
Roopa, T. N.
- In:
International journal of business excellence
15
(
2018
)
1
,
pp. 66-94
Persistent link: https://www.econbiz.de/10011954187
Saved in:
5
Mediation effect of service quality between service innovation and customer word-of-mouth in Indian higher education system
Manohar, Sridhar
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 127-148
Persistent link: https://www.econbiz.de/10011966946
Saved in:
6
Service quality of sports centers and customer loyalty
Lee, Sheng Yen
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 870-879
Persistent link: https://www.econbiz.de/10011792218
Saved in:
7
Nonlinear antecedents of customer satisfaction and loyalty in third-party logistics services (3PL)
Tontini, Gerson
;
Solberg Søilen, Klaus
;
Zanchett, Ricardo
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
5
,
pp. 1116-1135
Persistent link: https://www.econbiz.de/10011796582
Saved in:
8
CRM scale development for enhancing business excellence in the Indian airline sector
Agariya, Arun Kumar
;
Tikoria, Jyoti
- In:
International journal of business excellence
12
(
2017
)
4
,
pp. 537-557
Persistent link: https://www.econbiz.de/10011801640
Saved in:
9
A conceptualisation of relationship quality in construction procurement
Jelodar, Mostafa Babaeian
;
Yiu, Tak Wing
;
Wilkinson, Suzanne
- In:
International journal of project management : the …
34
(
2016
)
6
,
pp. 997-1011
Persistent link: https://www.econbiz.de/10011529073
Saved in:
10
Relationship quality and satisfaction : customer-perceived success factors for on-time projects
Williams, Paul
;
Ashill, Nicholas J.
;
Naumann, Earl
; …
- In:
International journal of project management : the …
33
(
2015
)
8
,
pp. 1836-1850
Persistent link: https://www.econbiz.de/10011410808
Saved in:
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