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~isPartOf:"Australasian marketing journal"
~isPartOf:"Journal of business research : JBR"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
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Search: subject_exact:"Customer value"
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Kundenzufriedenheit
Service quality
Customer value
91
Kundenwert
91
Beziehungsmarketing
56
Relationship marketing
56
Consumer behaviour
35
Konsumentenverhalten
35
Betriebliche Wertschöpfung
31
Value creation
31
Customer integration
22
Kundenintegration
22
Customer equity
17
Brand management
16
Markenführung
16
Value co-creation
12
Customer lifetime value
11
Dienstleistungsqualität
10
Social Web
10
Social web
10
Brand image
9
Lieferantenmanagement
9
Markenimage
9
Service-Dominant Logic
9
Service-dominant logic
9
Supplier relationship management
9
Customer satisfaction
7
Internet marketing
7
Luxury goods
7
Luxusgüter
7
Marketing management
7
Marketingmanagement
7
Online-Marketing
7
B-to-B-Marketing
6
Business-to-business marketing
6
Fashion
5
Mode
5
Einzelhandel
4
Measurement
4
Messung
4
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Article
15
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Aufsatz in Zeitschrift
15
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English
15
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Kim, Kyung Hoon
2
Liu, Honglei
2
Wang, Huanzhang
2
Andreu, Luisa
1
Autry, Chad W.
1
Beitelspacher, Lauren Skinner
1
Cardinali, Silvio
1
Cervera, Amparo
1
Chung, Henry F. L.
1
Confete, Ilenia
1
Dean, Alison
1
Deitz, George D.
1
Dwivedi, Abhishek
1
Ekinci, Yuskel
1
Gligor, David M.
1
Hansen, John D.
1
Ho, Mia Hsiao-Wen
1
Hogan, Suellen J.
1
Holttinen, Heli
1
Härtel, Charmine E. J.
1
Jiang, Kai
1
Kim, Sang Jin
1
Ko, Eunju
1
Krisjanous, Jayne
1
Li, Guoxin
1
Luk, Sherriff Ting-kwong
1
Martin, Drew
1
Maude, Robyn
1
McColl-Kennedy, Janet R.
1
Merrilees, Bill
1
Mulcahy, Rory
1
Navarro, Susana
1
Pires, Guilherme D.
1
Previte, Josephine
1
Rehman, Muqqadas
1
Russell-Bennett, Rebekah
1
Russo, Ivan
1
Sirakaya-Turk, Ercan
1
Snyder, Hannah
1
Wang, Haiyan
1
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Australasian marketing journal
Journal of business research : JBR
Journal of retailing and consumer services
21
International journal of hospitality management
19
The service industries journal
14
The journal of services marketing
9
Journal of service research : JSR
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
The TQM journal : the international review of organizational improvement
7
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Service business
6
International journal of services and operations management
5
Journal of service management
5
Tourism management : research, policies, practice
5
Cogent business & management
4
Journal of air transport management
4
Journal of service theory and practice : JSTP
4
Journal of strategic marketing
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Journal of vacation marketing
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
Journal of marketing management : MM
3
Journal of the Academy of Marketing Science
3
Management decision : MD
3
Expert journal of marketing
2
Faculty & research / Insead : working paper series
2
International journal of bank marketing
2
International journal of electronic commerce : IJEC
2
International journal of electronic customer relationship management : IJECRM
2
International journal of productivity and quality management : IJPQM
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Inventi impact: retailing & consumer services
2
Journal for global business advancement : JGBA
2
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ECONIS (ZBW)
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1
Customer engagement, customer equity and repurchase intention in mobile apps
Ho, Mia Hsiao-Wen
;
Chung, Henry F. L.
- In:
Journal of business research : JBR
121
(
2020
),
pp. 13-21
Persistent link: https://www.econbiz.de/10012417309
Saved in:
2
The role of emotional value for reading and giving eWOM in altruistic services
Previte, Josephine
;
Russell-Bennett, Rebekah
;
Mulcahy, Rory
- In:
Journal of business research : JBR
99
(
2019
),
pp. 157-166
Persistent link: https://www.econbiz.de/10012023590
Saved in:
3
Sustainable fashion index model and its implication
Wang, Huanzhang
;
Liu, Honglei
;
Kim, Sang Jin
;
Kim, …
- In:
Journal of business research : JBR
99
(
2019
),
pp. 430-437
Persistent link: https://www.econbiz.de/10012023673
Saved in:
4
The role of pre-consumption experience in perceived value of retailer brands : consumers' experience from emerging markets
Jiang, Kai
;
Luk, Sherriff Ting-kwong
;
Cardinali, Silvio
- In:
Journal of business research : JBR
86
(
2018
),
pp. 374-385
Persistent link: https://www.econbiz.de/10011855363
Saved in:
5
Cocreative customer practices : effects of health care customer value cocreation practices on well-being
McColl-Kennedy, Janet R.
;
Hogan, Suellen J.
;
Witell, Lars
; …
- In:
Journal of business research : JBR
70
(
2017
),
pp. 55-66
Persistent link: https://www.econbiz.de/10011620250
Saved in:
6
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
7
Holistic consumer evaluation of retail corporate brands and impact on consumer loyalty intentions
Dwivedi, Abhishek
;
Merrilees, Bill
- In:
Australasian marketing journal
24
(
2016
)
1
,
pp. 69-78
Persistent link: https://www.econbiz.de/10011484680
Saved in:
8
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
9
Relationship between service quality and customer equity in traditional markets
Wang, Huanzhang
;
Kim, Kyung Hoon
;
Ko, Eunju
;
Liu, Honglei
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3827-3834
Persistent link: https://www.econbiz.de/10011515274
Saved in:
10
Using service logic to redefine exchange in terms of customer and supplier participation
Pires, Guilherme D.
;
Dean, Alison
;
Rehman, Muqqadas
- In:
Journal of business research : JBR
68
(
2015
)
5
,
pp. 952-932
Persistent link: https://www.econbiz.de/10010516678
Saved in:
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