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~isPartOf:"Bank of Finland research discussion papers"
~isPartOf:"International journal of bank marketing"
~subject:"Consumer behaviour"
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Consumer behaviour
Electronic Banking
35
Electronic banking
35
Konsumentenverhalten
16
Bank
10
Financial services
10
Finanzdienstleistung
10
Mobile communications
10
Mobilkommunikation
10
Dienstleistungsqualität
9
Service quality
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Beziehungsmarketing
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Customer satisfaction
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Innovation adoption
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Innovationsakzeptanz
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Kundenzufriedenheit
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Mobile banking
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Mobile business
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Banerjee, Shubhomoy
1
Bapat, Dhananjay
1
Chan, Rebecca
1
Chatterjee, Swarn
1
Chen, Xueqing
1
Freitas, Neudson Peres de
1
Gala, Prachi
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Li, Gang
1
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1
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1
Omoge, Akinyemi Paul
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Qi, Jia
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Bank of Finland research discussion papers
International journal of bank marketing
The international journal of bank marketing : IJBM
42
Journal of financial services marketing : JFSM
24
International journal of business information systems : IJBIS
18
International journal of electronic finance : IJEF
14
Journal of retailing and consumer services
14
Journal of financial services marketing
11
Journal of Asian finance, economics and business : JAFEB
10
Journal of internet commerce
9
Cogent business & management
8
Inventi impact: microfinance & banking
7
Journal of business research : JBR
7
The IUP journal of bank management : IJBM
7
Global business review
6
International journal of enterprise information systems : an official publication of the Information Resources Management Association
6
Journal of Islamic marketing
6
International journal of e-business research : an official publication of the Information Resources Management Association
5
International journal of services and operations management
5
Journal of digital banking
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Journal of open innovation : technology, market, and complexity
5
Electronic commerce research
4
International journal of business excellence : IJBEX
4
International journal of electronic customer relationship management : IJECRM
4
International journal of financial services management : IJFSM
4
Journal of payments strategy & systems
4
Nepalese journal of economics : a publication of Uniglobe College
4
Schriften zum europäischen Management
4
Services marketing quarterly
4
The service industries journal
4
Vision : the journal of business perspective
4
Aspekte der Digitalisierung in Banken
3
Challenges and trends in modern banking
3
Cogent economics & finance
3
Finance India : the quarterly journal of Indian Institute of Finance
3
Financial innovation : FIN
3
Information systems management
3
International journal of business and globalisation : IJBG
3
International journal of business policy and economics
3
International journal of economics and financial issues : IJEFI
3
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ECONIS (ZBW)
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1
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
2
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
3
Using an extended post-acceptance framework to examine consumer adoption of fintech
Qi, Jia
;
Chatterjee, Swarn
;
Worthy, Sheri
;
Herndon, Keith L.
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 642-688
Persistent link: https://www.econbiz.de/10014525440
Saved in:
4
Toward an understanding of Pakistani customers' adoption of smart banking services : an extended application of UTAUT2 model with big brother effect and information privacy concern
Hassaan, Muhammad
;
Li, Gang
;
Yaseen, Asif
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1715-1742
Persistent link: https://www.econbiz.de/10014470727
Saved in:
5
Exploring mobile banking adoption and service quality features through user-generated content : the application of a topic modeling approach to Google Play Store reviews
Çallı, Levent
- In:
International journal of bank marketing
41
(
2023
)
2
,
pp. 428-454
Persistent link: https://www.econbiz.de/10014267030
Saved in:
6
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
7
The influences of technological characteristics and user beliefs on customers' perceptions of live chat usage in mobile banking
Wu, Chorng-Guang
;
Ho, Jonathan C.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 68-86
Persistent link: https://www.econbiz.de/10013165345
Saved in:
8
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
9
Impact of mobile banking failure on bank customers' usage behaviour : the mediating role of user satisfaction
Kamboj, Shampy
;
Sharma, Manika
;
Sarmah, Bijoylaxmi
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 128-153
Persistent link: https://www.econbiz.de/10013165352
Saved in:
10
Exploring the relationship between lifestyle, digital financial element and digital financial services experience
Bapat, Dhananjay
- In:
International journal of bank marketing
40
(
2022
)
2
,
pp. 297-320
Persistent link: https://www.econbiz.de/10013165365
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