//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
~isPartOf:"Journal of retailing"
~isPartOf:"SpringerLink / Bücher"
~subject:"Datenschutz"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenbeziehungen"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Datenschutz
Relationship marketing
Beziehungsmarketing
399
Consumer behaviour
106
Konsumentenverhalten
106
Deutschland
95
Germany
95
Kundenmanagement
85
Einzelhandel
53
Retail trade
52
Theorie
47
Theory
47
Kundenbindung
43
Kundenzufriedenheit
40
Customer satisfaction
39
Kundenorientierung
37
Brand management
36
Markenführung
36
Marketing management
32
Marketingmanagement
32
Beziehungsmanagement
29
Dienstleistungsqualität
25
Service quality
25
Kundenwert
23
Unternehmen
23
Electronic Commerce
22
Lieferantenmanagement
22
Supplier relationship management
22
Kundenintegration
20
Customer integration
19
Customer service
19
E-commerce
19
Kundenservice
19
Online retailing
19
Online-Handel
19
Customer value
18
Distribution channel
18
Erfolgsfaktor
18
Marketing
18
Vertriebsweg
18
Brand image
16
more ...
less ...
Online availability
All
Undetermined
307
Type of publication
All
Book / Working Paper
258
Article
141
Type of publication (narrower categories)
All
Article in journal
103
Aufsatz in Zeitschrift
103
Hochschulschrift
48
Aufsatz im Buch
40
Book section
40
Aufsatzsammlung
27
Collection of articles of several authors
4
Sammelwerk
4
Lehrbuch
3
Bibliografie
1
Fallstudiensammlung
1
Handbook
1
Handbuch
1
Konferenzschrift
1
Lehrmittel
1
more ...
less ...
Language
All
German
240
English
159
Author
All
Helmke, Stefan
13
Uebel, Matthias
13
Grewal, Dhruv
8
Dangelmaier, Wilhelm
6
Kumar, V.
5
Noble, Stephanie M.
5
Papenhoff, Heike
5
Evanschitzky, Heiner
4
Neslin, Scott A.
4
Swoboda, Bernhard
4
Verhoef, Peter C.
4
Blut, Markus
3
Cronin, J. J.
3
Fink, Klaus-J.
3
Foscht, Thomas
3
Hippner, Hajo
3
Lemon, Katherine N.
3
Nordfält, Jens
3
Pauwels, Koen
3
Reinartz, Werner J.
3
Roggeveen, Anne L.
3
Schramm-Klein, Hanna
3
Wilde, Klaus D.
3
Belz, Christian
2
Birker, Benjamin
2
Biswas, Dipayan
2
Bollers, Andrea
2
Brock, Christian
2
Bruhn, Manfred
2
Busch, Axel
2
Calantone, Roger J.
2
Chen, Jialie
2
Dannenberg, Holger
2
Ematinger, Reinhard
2
Frischkorn, Rainer
2
Fumagalli, Elena
2
Gangwar, Manish
2
Gebhardt-Seele, Stephan
2
Gustafsson, Anders
2
Hadwich, Karsten
2
more ...
less ...
Published in...
All
Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
Journal of retailing
SpringerLink / Bücher
Journal of business research : JBR
648
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
187
Journal of the Academy of Marketing Science
171
Journal of strategic marketing
169
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
111
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Marketing intelligence & planning
105
Cogent business & management
102
Gabler Edition Wissenschaft
102
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
95
Services marketing quarterly
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
74
The international review of retail, distribution and consumer research
74
Journal of financial services marketing : JFSM
70
Business horizons
69
Springer eBook Collection / Business and Economics
69
more ...
less ...
Source
All
ECONIS (ZBW)
399
Showing
1
-
10
of
399
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
2
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
3
Evaluating strategies for promoting retail mobile channel using a hidden Markov model
Chen, Jialie
;
Rao, Vithala R.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 66-84
Persistent link: https://www.econbiz.de/10014283362
Saved in:
4
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
5
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
Saved in:
6
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
7
Should service firms introduce algorithmic advice to their existing customers? : the moderating effect of service relationships
Walter, Benjamin von
;
Wentzel, Daniel
;
Raff, Stefan
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 280-296
Persistent link: https://www.econbiz.de/10014322000
Saved in:
8
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
9
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
10
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->