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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Service business"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer value"
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Customer value
70
Kundenwert
69
Consumer behaviour
46
Konsumentenverhalten
46
Beziehungsmarketing
42
Relationship marketing
42
Customer satisfaction
22
Kundenzufriedenheit
22
Betriebliche Wertschöpfung
21
Value creation
21
Dienstleistungsqualität
16
Service quality
16
Customer integration
14
Kundenintegration
14
Marketing management
10
Marketingmanagement
10
Brand management
9
Einzelhandel
9
Markenführung
9
Retail trade
9
Value co-creation
8
Brand image
6
Markenimage
6
Online retailing
6
Online-Handel
6
Social values
6
Soziale Werte
6
Mobile communications
5
Mobilkommunikation
5
Customer loyalty
4
Customer participation
4
Customer service
4
Hedonic value
4
Kundenservice
4
Perceived value
4
Satisfaction
4
Social Web
4
Social web
4
USA
4
United States
4
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Undetermined
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Free
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Article
70
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Aufsatz in Zeitschrift
Article in journal
70
Case study
3
Fallstudie
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English
70
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Andrews, Lynda
2
Itani, Omar S.
2
Le Nguyen Hau
2
Rintamäki, Timo
2
Aguilar-Illescas, Rocío
1
Ahrholdt, Dennis C.
1
Akbarabadi, Mina
1
Anaya-Sánchez, Rafael
1
Andersson, Pernille K.
1
Anker, Thomas Boysen
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Atulkhar, Sunil
1
Babin, Barry J.
1
Baumann, Chris
1
Bouchet, Patrick
1
Bu, Yi
1
Camp, Kerri
1
Carlson, Jamie
1
Castañeda, J. Alberto
1
Castéran, Herbert
1
Chatzipanagiotou, Kalliopi C.
1
Chaudhuri, Arjun
1
Chen, Ching-fu
1
Chen, Hang
1
Chen, Ja-Shen
1
Chen, Shu-Ching
1
Chen, Shu-ching
1
Chen, Yanhong
1
Cheng, Vincent
1
Cliquet, Gérard
1
Cova, Bernard
1
Das, Gopal
1
Davis, Lizhu
1
Dequan, Zheng
1
Dong, Xuebing
1
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1
Ekinci, Yeliz
1
Ekinci, Yuksel
1
El Haddad, Rania
1
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European journal of marketing : EJM
Journal of retailing and consumer services
Service business
Journal of business research : JBR
86
Industrial marketing management : the international journal for industrial and high-tech firms
85
International journal of hospitality management
31
The service industries journal
28
The journal of business & industrial marketing
27
Journal of marketing
26
Journal of the Academy of Marketing Science
25
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Harvard business review : HBR
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Journal of marketing analytics : JMA
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European management journal
9
International journal of services and operations management
9
Management decision : MD
9
The TQM journal : the international review of organizational improvement
9
Harvard-Business-Manager : das Wissen der Besten
8
Journal of business-to-business marketing
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
70
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11
Better or worse? : effects of online promotion habits on customer value : an empirical study
Wang, Qian
;
Chen, Hang
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366323
Saved in:
12
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
13
Influencer marketing : homophily, customer value co-creation behaviour and purchase intention
Bu, Yi
;
Parkinson, Joy
;
Thaichon, Park
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209657
Saved in:
14
Reconceptualizing value creation : exploring the role of goal congruence in the co-creation process
Sheng, Margaret L.
;
Natalia, Natalia
;
Hsieh, C. Y.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209712
Saved in:
15
Do myriad e-channels always create value for customers? : a dynamic analysis of the perceived value of a digital information product during the usage phase
Mencarelli, Rémi
;
Rivière, Arnaud
;
Lombart, Cindy
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012665834
Saved in:
16
Social commerce website design, perceived value and loyalty behavior intentions : the moderating roles of gender, age and frequency of use
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012666047
Saved in:
17
Employee motivation to co-create value (EMCCV) : construction and validation of scale
Muhammad Amin
;
Shamim, Amjad
;
Zulkipli Ghazali
;
Khan, Imran
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012431617
Saved in:
18
A sequence analysis approach to segmenting credit card customers
Ho, Hillbun
;
Tien, Keng-Ming Terence
;
Wu, Anne
;
Singh, …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012434227
Saved in:
19
Your receipt is in the bag : service and temporal effects as factors of customer engagement formation during acquisition
Harman, David M.
;
Porter, Michael C.
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648866
Saved in:
20
Perception value of product-service systems : neural effects of service experience and customer knowledge
Zhao, Meina
;
Wang, Xuqi
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648874
Saved in:
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