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~isPartOf:"Group & organization management : an international journal"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
~subject:"Tourism employees"
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Search: subject_exact:"Job satisfaction"
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Customer satisfaction
Tourism employees
Arbeitszufriedenheit
68
Job satisfaction
68
Arbeitsverhalten
23
Work behaviour
23
Employee retention
19
Mitarbeiterbindung
19
Arbeitsleistung
16
Job performance
16
Arbeitskräfte
15
Leistungsmotivation
15
Work motivation
15
Workforce
15
Hotel industry
13
Hotellerie
13
Tourismusberufe
13
Arbeitsmobilität
10
Labour mobility
10
Kundenzufriedenheit
9
Satisfaction
9
Zufriedenheit
9
Arbeitsgruppe
8
Emotion
8
Organizational behaviour
8
Stress
8
Team
8
Verhalten in Organisationen
8
Work stress
8
Führungsstil
7
Human Resource Management
7
Leadership style
7
Personalmanagement
7
Coronavirus
6
Arbeitspsychologie
5
Betriebsklima
5
Familie-Beruf
5
Organizational psychology
5
Personality psychology
5
Persönlichkeitspsychologie
5
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16
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Article
20
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20
Aufsatz in Zeitschrift
20
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English
20
Author
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Olugbade, Olusegun A.
2
Abdien, Mohamed Kamal
1
Aguiar-Quintana, Teresa
1
Alola, Uju Violet
1
Amissah, Eunice Fay
1
Araujo-Cabrera, Yasmina
1
Avci, Turgay
1
Below, Ariane von
1
Blickle, Gerhard
1
Boakye, Kwaku Adutwum Anyim
1
Bouzari, Mona
1
Boǧan, Erhan
1
Chen, Yanying
1
Chuang, Ning-kuang
1
Dai, You-De
1
De Janasz, Suzanne C.
1
Dedeoğlu, Bekir Bora
1
Doğantekin, Ali
1
Durko, Angela M.
1
El-Bayoumi Salem, Islam
1
Gamor, Emmanuel
1
Godshalk, Veronica M.
1
Gonzalez, Katerina
1
Gutworth, Melissa B.
1
Gómez-Moreno, María Luisa
1
Han, Heesup
1
Hsieh, Hungchen
1
Hsu, Shih-Yun
1
Huan, Tzung-cheng
1
Kane-Frieder, Rachel E.
1
Kanwal, Hira
1
Karatepe, Osman M.
1
Kessler, Stacey R.
1
Kim, Jong-Hyeong
1
Kim, Seongseop
1
Lee, Kai-Sean
1
Lin, Hsin-jen Trust
1
Lin, Ming-ji James
1
Luque-Gil, Ana María
1
Moon, Hyoungeun
1
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Published in...
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Group & organization management : an international journal
Tourism management perspectives : TMP
International journal of hospitality management
107
International journal of contemporary hospitality management
52
Journal of hospitality marketing & management
29
Tourism management : research, policies, practice
25
Journal of business research : JBR
23
Journal of retailing and consumer services
18
The journal of services marketing
17
The service industries journal
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Journal of vocational behavior
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
The journal of business & industrial marketing
10
Tourism analysis : an interdisciplinary tourism & hospitality journal
10
Journal of service management
9
Journal of travel and tourism marketing
9
Journal of business ethics : JOBE
8
Journal of hospitality and tourism insights
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Services marketing quarterly
8
Journal of air transport management
7
Journal of service research : JSR
7
Service business
7
The international journal of human resource management
7
Tourism and hospitality research : THR
7
Global business and finance review
6
International journal of services and operations management : IJSOM
6
Journal of management research
6
Administrative Sciences : open access journal
5
Career development international : the journal for executive, consultants, academics and individuals
5
Cogent business & management
5
Health care management review : HCM review
5
International journal of quality and service sciences
5
International review on public and non-profit marketing
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of business and psychology
5
Journal of career development
5
Journal of marketing
5
Personnel review
5
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ECONIS (ZBW)
20
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1
The forgotten working class : a call to action based upon a repeated cross-sectional examination of the relationships among social class, financial satisfaction, and exhaustion
Kessler, Stacey R.
;
Gutworth, Melissa B.
- In:
Group & organization management : an international journal
48
(
2023
)
5
,
pp. 1306-1338
Persistent link: https://www.econbiz.de/10014368763
Saved in:
2
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
3
The effect of hotel employee resilience during COVID-19 : the moderation role of perceived risk and challenge stressors
Xie, Chaowu
;
Zhang, Jiangchi
;
Chen, Yanying
;
Morrison, …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310307
Saved in:
4
What influences company attachment and job performance in the COVID-19 era? : airline versus hotel employees
Han, Heesup
;
Lee, Kai-Sean
;
Kim, Seongseop
;
Wong, …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013494129
Saved in:
5
Do employees' perceived compensation system influence turnover intentions and job performance? : the role of communication satisfaction as a moderator
Ohunakin, Folakemi
;
Olugbade, Olusegun A.
- In:
Tourism management perspectives : TMP
42
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013364434
Saved in:
6
A triple whammy effect of employees' gender, job type, and service outcomes on consumer behavior
Kim, Jong-Hyeong
;
Youn, Hyewon
;
Phau, Ian
- In:
Tourism management perspectives : TMP
40
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209327
Saved in:
7
Inconsistent organizational images of luxury hotels : exploring employees' perceptions and dealing strategies
Kanwal, Hira
;
Van Hoye, Greet
- In:
Tourism management perspectives : TMP
36
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012421378
Saved in:
8
The sequential relationships of hotel employees' perceived justice, commitment, and organizational citizenship behaviour in a high unemployment context
Aguiar-Quintana, Teresa
;
Araujo-Cabrera, Yasmina
;
Park, …
- In:
Tourism management perspectives : TMP
35
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012296741
Saved in:
9
Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet
;
Olugbade, Olusegun A.
;
Avci, Turgay
; …
- In:
Tourism management perspectives : TMP
29
(
2019
),
pp. 9-17
Persistent link: https://www.econbiz.de/10011998017
Saved in:
10
Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De
;
Zhuang, Wen-Long
;
Hsu, Shih-Yun
;
Huan, …
- In:
Tourism management perspectives : TMP
32
(
2019
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
Saved in:
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