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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Beziehungsmarketing"
~subject:"Service industry"
~subject:"United States"
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Beziehungsmarketing
Service industry
United States
Lieferantenmanagement
105
Supplier relationship management
105
Bundling strategy
102
Leistungsbündel
102
B-to-B-Marketing
70
Business-to-business marketing
70
Relationship marketing
70
Business services
57
Dienstleistungsqualität
57
Service quality
57
Unternehmensdienstleistung
56
Dienstleistungssektor
52
Betriebliche Wertschöpfung
44
Value creation
44
Servitization
42
Business network
35
Unternehmensnetzwerk
35
Innovation
33
Business model
32
Geschäftsmodell
32
Service-Dominant Logic
30
Service-dominant logic
30
Customer satisfaction
27
Industrie
27
Kundenzufriedenheit
27
Manufacturing industries
27
Customer integration
25
Kundenintegration
25
USA
24
Services
23
Customer value
22
Kundenwert
22
Consumer behaviour
21
Konsumentenverhalten
21
Dienstleistung
20
Innovation management
20
Innovationsmanagement
20
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Undetermined
81
Free
1
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Article
128
Book / Working Paper
3
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Article in journal
131
Aufsatz in Zeitschrift
131
Collection of articles of several authors
3
Sammelwerk
3
Conference paper
2
Konferenzbeitrag
2
Case study
1
Fallstudie
1
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English
131
Author
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Kowalkowski, Christian
7
Gebauer, Heiko
5
Casidy, Riza
3
Eggert, Andreas
3
Kamp, Bart
3
Kohtamäki, Marko
3
O'Cass, Aron
3
Parry, Glenn
3
Prior, Daniel D.
3
Raddats, Chris
3
Ulaga, Wolfgang
3
Valk, Wendy van der
3
Akter, Shahriar
2
Ballantyne, David
2
Benedettini, Ornella
2
Burton, Jamie
2
Cadeaux, Jack
2
Dayan, Mumin
2
Frow, Pennie
2
Haas, Alexander
2
Hartmann, Evi
2
Heirati, Nima
2
Henneberg, Stephan
2
Khan, M. Sajid
2
Mohan, Mayoor
2
Naudé, Peter
2
Naumann, Earl
2
Ndubisi, Nelson Oly
2
Nyadzayo, Munyaradzi
2
Oliva, Rogelio
2
Parida, Vinit
2
Payne, Adrian
2
Plouffe, Christopher R.
2
Rajala, Risto
2
Salunke, Sandeep
2
Santos, Juliana Bonomi
2
Sharma, Arun
2
Siahtiri, Vida
2
Song, Hua
2
Spohrer, Jim
2
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
The service industries journal
372
Working paper / National Bureau of Economic Research, Inc.
314
Journal of retailing and consumer services
255
Journal of business research : JBR
229
The journal of services marketing
218
International journal of hospitality management
183
Journal of service research : JSR
124
Journal of service management
122
SpringerLink / Bücher
114
Service business
112
Services marketing quarterly
103
NBER working paper series
101
International journal of production economics
94
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
88
International journal of contemporary hospitality management
73
Journal of hospitality marketing & management
68
Discussion paper series / IZA
65
Managing service quality : MSQ ; an international journal
61
International journal of services and operations management
60
The journal of business & industrial marketing
60
European journal of operational research : EJOR
57
Journal of service research
55
International journal of services technology and management
53
Journal of travel and tourism marketing
53
International journal of production research
51
Discussion paper / Centre for Economic Policy Research
50
The TQM journal : the international review of organizational improvement
49
International journal of quality and service sciences
48
Journal of strategic marketing
48
The American economic review
48
NBER Working Paper
47
International journal of services, economics and management
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Journal of the Academy of Marketing Science
45
Tourism management : research, policies, practice
45
Applied economics
44
Cogent business & management
43
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
43
Journal of service theory and practice : JSTP
43
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ECONIS (ZBW)
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1
Pathways of development of dynamic capabilities for servitization transformation : a longitudinal multi-case study
Castka, Pavel
;
Donovan, Julie
;
Sousa, Rui
- In:
Industrial marketing management : the international …
116
(
2024
),
pp. 66-81
Persistent link: https://www.econbiz.de/10014456180
Saved in:
2
Industrial
service
innovation : exploring the transformation process to digital servitization in industrial goods companies
Soellner, Stephan
;
Helm, Roland
;
Klee, Patrick
;
Endres, …
- In:
Industrial marketing management : the international …
117
(
2024
),
pp. 288-303
Persistent link: https://www.econbiz.de/10014531341
Saved in:
3
Service
design for digital servitization : facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0
Iriarte, Ion
;
Hoveskog, Maya
;
Hien Nguyen Ngoc
; …
- In:
Industrial marketing management : the international …
110
(
2023
),
pp. 96-116
Persistent link: https://www.econbiz.de/10014306709
Saved in:
4
Creating value in servitization through digital
service
innovations
Raddats, Chris
;
Naik, Parikshit
;
Bigdeli, Ali Ziaee
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013326912
Saved in:
5
Knowledge intensive business
service
(KIBS) firms' use of visualization for customer participation and knowledge sharing during the
service
process
Clarke, Ann Højbjerg
;
Mortensen, Bo
;
Freytag, Per V.
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 32-43
Persistent link: https://www.econbiz.de/10014282225
Saved in:
6
Buffering B2B
service
failure : the role of customer engagement
Sands, Sean
;
Campbell, Colin L.
;
Ferraro, Carla
; …
- In:
Industrial marketing management : the international …
103
(
2022
),
pp. 47-60
Persistent link: https://www.econbiz.de/10013255667
Saved in:
7
B2B
service
innovation and global industrial
service
management
Dayan, Mumin
;
Ndubisi, Nelson Oly
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 140-142
Persistent link: https://www.econbiz.de/10012289849
Saved in:
8
The learning subsystem interplay in
service
innovation in born global
service
firm internationalization
Weerawardena, Jay
;
Salunke, Sandeep
;
Knight, Gary A.
; …
- In:
Industrial marketing management : the international …
89
(
2020
),
pp. 181-195
Persistent link: https://www.econbiz.de/10012290007
Saved in:
9
An empirical taxonomy of Knowledge-Intensive Business Services buyers : an Absorptive Capacity approach
Teixeira, Rafael
;
Suzin, Juliana Ballin
;
Pacheco, Diego …
- In:
Industrial marketing management : the international …
108
(
2023
),
pp. 149-164
Persistent link: https://www.econbiz.de/10014227549
Saved in:
10
Under which conditions do manufacturing companies choose FDI for
service
provision in foreign markets? : an investigation using fsQCA
Jovanovic, Jelena
;
Morschett, Dirk
- In:
Industrial marketing management : the international …
104
(
2022
),
pp. 38-50
Persistent link: https://www.econbiz.de/10013326850
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