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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Journal of strategic marketing"
~subject:"Kundenintegration"
~subject:"Service quality"
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Kundenintegration
Service quality
Customer value
22
Kundenwert
22
Beziehungsmarketing
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Relationship marketing
17
Betriebliche Wertschöpfung
9
Value creation
9
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6
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customer value
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Anderl, Eva
1
Bartosiak, Marcin
1
Bonaretti, Dario
1
Dai, Hua
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Fernandes, Teresa
1
Hu, Qing
1
Hu, Tao
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Iyer, Pramod
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Piccoli, Gabriele
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Schumann, Jan Hendrik
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Sparks, L.
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Torkzadeh, Samaneh
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Wu, Yao
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Journal of strategic marketing
Journal of business research : JBR
27
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of retailing and consumer services
19
International journal of hospitality management
18
The service industries journal
15
The journal of services marketing
11
International journal of contemporary hospitality management
10
Journal of service management
9
Journal of service research : JSR
9
Service business
8
Tourism management : research, policies, practice
8
International journal of services and operations management
7
Marketing theory
7
Journal of hospitality and tourism insights
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The journal of business & industrial marketing
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of service research
5
Journal of service theory and practice : JSTP
5
Technological forecasting & social change : an international journal
5
The TQM journal : the international review of organizational improvement
5
Cogent business & management
4
Journal of air transport management
4
Journal of the Academy of Marketing Science
4
Management decision : MD
4
AMS review : official publication of the Academy of Marketing Science
3
European Sport management quarterly : ESMQ
3
European management journal
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of business-to-business marketing
3
Journal of marketing management : MM
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Marketing : ZFP ; journal of research and management
3
Marketing intelligence & planning
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Australasian marketing journal
2
Business horizons
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ECONIS (ZBW)
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1
Customer value co-creation behaviors and service outcomes : insights from a transformative service
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
;
Iyer, Pramod
- In:
Journal of strategic marketing
29
(
2021
)
8
,
pp. 635-657
Persistent link: https://www.econbiz.de/10012653601
Saved in:
2
"What can I(S) do for you?" : how technology enables service providers to elicit customers' preferences and deliver personalized service
Bonaretti, Dario
;
Bartosiak, Marcin
;
Lui, Tsz-Wai
; …
- In:
Information & management : the internat. journal of …
57
(
2020
)
6
,
pp. 1-13
Persistent link: https://www.econbiz.de/10012293431
Saved in:
3
Nonmonetary customer value contributions in free e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
Saved in:
4
Integrative qualities and dimensions of social commerce : toward a unified view
Hu, Tao
;
Dai, Hua
;
Salam, A. F.
- In:
Information & management : the internat. journal of …
56
(
2019
)
2
,
pp. 249-270
Persistent link: https://www.econbiz.de/10011997635
Saved in:
5
Decisional factors leading to the reuse of an on-demand ride service
Lee, So-Hyun
;
Lee, Bo-Yeon
;
Kim, Hee-Woong
- In:
Information & management : the internat. journal of …
56
(
2019
)
4
,
pp. 493-506
Persistent link: https://www.econbiz.de/10012028908
Saved in:
6
The role of servicescape as a driver of customer value in experience-centric service organizations : the Dragon Football Stadium case
Fernandes, Teresa
;
Neves, Sara
- In:
Journal of strategic marketing
22
(
2014
)
6
,
pp. 548-560
Persistent link: https://www.econbiz.de/10010489663
Saved in:
7
Exploring value co-creation in Fan Fests : the role of fans
Kolyperas, D.
;
Sparks, L.
- In:
Journal of strategic marketing
26
(
2018
)
1
,
pp. 71-84
Persistent link: https://www.econbiz.de/10011860430
Saved in:
8
Value co-creation between firms and customers : the role of big data-based cooperative assets
Xie, Kang
;
Wu, Yao
;
Xiao, Jinghua
;
Hu, Qing
- In:
Information & management : the internat. journal of …
53
(
2016
)
8
,
pp. 1034-1048
Persistent link: https://www.econbiz.de/10011647583
Saved in:
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