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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Deutschland"
~subject:"Germany"
~subject:"Relationship marketing"
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Deutschland
Germany
Relationship marketing
Hotel industry
335
Hotellerie
333
Consumer behaviour
261
Konsumentenverhalten
261
Hospitality industry
217
Gastgewerbe
216
Service quality
162
Dienstleistungsqualität
161
Gastronomie
158
Restaurant industry
158
Customer satisfaction
140
Kundenzufriedenheit
140
Tourism industry
135
Tourismuswirtschaft
135
Tourism
130
Beziehungsmarketing
120
Tourismus
101
Tourism employees
94
Tourismusberufe
94
Arbeitszufriedenheit
93
Job satisfaction
93
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87
Work behaviour
87
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82
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82
Bibliometrics
75
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75
Coronavirus
69
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Hospitality
65
Firm performance
63
Holiday behaviour
63
Unternehmenserfolg
63
Urlaubsverhalten
63
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61
Human Resource Management
60
Personalmanagement
60
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57
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Han, Heesup
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Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
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Luu Trong Tuan
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2
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2
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1
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Published in...
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International journal of contemporary hospitality management
SpringerLink / Bücher
1,837
Europäische Hochschulschriften / 5
755
Journal of business research : JBR
673
Journal of retailing and consumer services
592
Gabler Edition Wissenschaft
573
Industrial marketing management : the international journal for industrial and high-tech firms
424
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
380
Springer eBook Collection
324
Research
321
Springer eBook Collection / Business and Economics
319
International journal of hospitality management
286
ZEW discussion papers
227
Discussion paper
226
The journal of services marketing
225
Die Bank
224
Discussion paper series / IZA
220
The journal of business & industrial marketing
200
Der Betrieb
197
The service industries journal
197
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management
194
Lehrbuch
189
Research policy : policy, management and economic studies of science, technology and innovation
187
Journal of the Academy of Marketing Science
175
Journal of business economics : JBE
171
Umweltwirtschaftsforum : uwf ; die betriebswissenschaftlich-ökologisch orientierte Fachzeitschrift
171
Berichte aus der Betriebswirtschaft
170
Journal of strategic marketing
170
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
167
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
153
Marketing : ZFP ; journal of research and management
144
International journal of electronic customer relationship management : IJECRM
143
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
141
Die Betriebswirtschaft : DBW
137
Der Betriebswirt : Management in Wissenschaft und Praxis
136
Gabler Research
136
Betriebs-Berater : BB
133
Personal : Zeitschrift für Human Resource Management
132
Journal of marketing
125
Harvard-Business-Manager : das Wissen der Besten
124
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ECONIS (ZBW)
121
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1
Knowing how satisfied/dissatisfied is far from enough : a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques
Yang, Tong
;
Wu, Jie
;
Zhang, Junming
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 873-892
Persistent link: https://www.econbiz.de/10014483793
Saved in:
2
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism
management
and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
3
The theory-practice research gains from big data : evidence from hospitality loyalty programs
Rita, Paulo
;
Tiago, Maria Teresa Borges
;
Caetano, Joana
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4486-4501
Persistent link: https://www.econbiz.de/10014430130
Saved in:
4
Is coolness important to luxury hotel brand
management
? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
5
Brand
management
- standing out from the crowd : a review and research agenda for hospitality
management
King, Ceridwyn
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 115-140
Persistent link: https://www.econbiz.de/10011611097
Saved in:
6
Customer relationship
management
(people, process and technology) and organisational culture in hotels : which traits matter?
Rahimi, Roya
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1380-1402
Persistent link: https://www.econbiz.de/10011732137
Saved in:
7
Implementing Customer Relationship
Management
(CRM) in hotel industry from organizational culture perspective : case of a chain hotel in the UK
Rahimi, Roya
;
Gunlu, Ebru
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 89-112
Persistent link: https://www.econbiz.de/10011435696
Saved in:
8
A critical review of research on customer experience
management
: theoretical, methodological and cultural perspectives
Hwang, Johye
;
Seo, Soobin
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2218-2246
Persistent link: https://www.econbiz.de/10011567263
Saved in:
9
Stakeholder
management
in the Chinese hotel industry : the antecedents and impacts
Lo, Yin-hsi
- In:
International journal of contemporary hospitality management
25
(
2013
)
4
,
pp. 470-490
Persistent link: https://www.econbiz.de/10009761415
Saved in:
10
The impact of revenue
management
on hotel key account relationship development
Wang, Xuan Lorna
- In:
International journal of contemporary hospitality management
24
(
2012
)
3
,
pp. 358-380
Persistent link: https://www.econbiz.de/10009544822
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