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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"International journal of services and operations management : IJSOM"
~subject:"Data Mining"
~subject:"customer satisfaction"
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Data Mining
customer satisfaction
E-commerce
58
Electronic Commerce
58
Beziehungsmarketing
44
Relationship marketing
44
Online retailing
28
Online-Handel
28
Customer satisfaction
24
Kundenzufriedenheit
24
Consumer behaviour
23
Konsumentenverhalten
23
Dienstleistungsqualität
16
Service quality
16
Internet marketing
12
Online-Marketing
12
Confidence
8
Vertrauen
8
Website
7
Customer service
5
Einzelhandel
5
Internet
5
KMU
5
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Retail trade
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Social web
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e-CRM
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e-commerce
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Data mining
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India
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Indien
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Lieferantenmanagement
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4
online shopping
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Arsalan Najmi
1
Ayodeji, Ogunmola Gabriel
1
Bajpai, V. N.
1
Chang, Yao-wen
1
Cheng, F. F.
1
Chu, Ko-tsung
1
Garcia-Diaz, Alberto
1
Guimaraes, Tor
1
Huang, Y. T.
1
Khoshfetrat, Atefeh
1
Kumar, Satinder
1
Kumar, Vikas
1
Kumari, Parveen
1
Li, Xueping
1
Mehmood, Syeda Marium
1
Nameghi, Ehsaneh Nejad Mohammad
1
Paranjape, Ketan
1
Saadat, Niloofar
1
Sardana, Shivani
1
Seify, Mohsen
1
Shadnoush, Nosratoollah
1
Sheu, Jyh-jian
1
Song, Laigang
1
Tabaeeian, Reihaneh Alsadat
1
Wu, C. S.
1
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International journal of electronic customer relationship management : IJECRM
International journal of services and operations management : IJSOM
International journal of business information systems : IJBIS
14
Electronic commerce research
13
Journal of retailing and consumer services
11
Journal of business research : JBR
10
Information systems and e-business management : ISeB
8
International journal of electronic marketing and retailing : IJEMR
8
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Electronic commerce research and applications
6
Journal of management information systems : JMIS
6
International journal of contemporary hospitality management
5
International journal of production research
5
Electronic markets : EM ; the international journal of electronic commerce and business media
4
Electronic markets : the international journal on networked business
4
International journal of electronic business
4
International journal of electronic commerce : IJEC
4
Journal of hospitality marketing & management
4
Journal of internet commerce
4
Journal of organizational computing and electronic commerce
4
Journal of retailing
4
Administrative Sciences : open access journal
3
Cogent business & management
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of hospitality management
3
International journal of internet marketing and advertising : IJIMA
3
Journal of Contemporary Issues in Business and Government
3
Journal of consumer marketing
3
Journal of electronic commerce research : JECR
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
3
The international review of retail, distribution and consumer research
3
The journal of services marketing
3
Tourism management : research, policies, practice
3
Tourism management perspectives : TMP
3
Business horizons
2
Businesses
2
Data mining for design and marketing
2
Discussion paper
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ECONIS (ZBW)
10
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1
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10
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10
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date (oldest first)
1
Web analytics applications, opportunities and challenges to online retail in India
Kumar, Vikas
;
Ayodeji, Ogunmola Gabriel
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 463-485
Persistent link: https://www.econbiz.de/10013257550
Saved in:
2
E-banking service quality and customer satisfaction : an exploratory study on India
Sardana, Shivani
;
Bajpai, V. N.
- In:
International journal of services and operations …
35
(
2020
)
2
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012178796
Saved in:
3
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
4
Effect of customer satisfaction, costs, knowledge and awareness, infrastructure and service quality on e-commerce success
Saadat, Niloofar
;
Shadnoush, Nosratoollah
;
Nameghi, …
- In:
International journal of services and operations …
42
(
2022
)
1
,
pp. 32-51
Persistent link: https://www.econbiz.de/10013257562
Saved in:
5
Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan
Mehmood, Syeda Marium
;
Arsalan Najmi
- In:
International journal of electronic customer …
11
(
2017/2018
)
1
,
pp. 23-43
Persistent link: https://www.econbiz.de/10011889860
Saved in:
6
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
7
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
8
A content analysis of online promotion strategies among different types of websites
Cheng, F. F.
;
Wu, C. S.
;
Huang, Y. T.
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
Saved in:
9
Applying decision tree data mining for online group buying consumers' behaviour
Sheu, Jyh-jian
;
Chang, Yao-wen
;
Chu, Ko-tsung
- In:
International journal of electronic customer …
2
(
2008
)
2
,
pp. 140-157
Persistent link: https://www.econbiz.de/10003836331
Saved in:
10
Adaptive web presence and evolution through web log analysis
Li, Xueping
;
Song, Laigang
;
Garcia-Diaz, Alberto
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 195-214
Persistent link: https://www.econbiz.de/10003779292
Saved in:
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