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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of business research : JBR"
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Search: subject_exact:"Kundenkarte"
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Kundenbindungsprogramm
40
Loyalty program
40
Beziehungsmarketing
32
Relationship marketing
32
Consumer behaviour
23
Konsumentenverhalten
23
Customer satisfaction
13
Kundenzufriedenheit
13
Loyalty programs
11
Hotel industry
8
Hotellerie
8
Sales promotion
4
Verkaufsförderung
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Brand management
3
Dienstleistungsqualität
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Einzelhandel
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Gastronomie
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Loyalty
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Markenführung
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Online retailing
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Online-Handel
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Restaurant industry
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Retail trade
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Service quality
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Geschlecht
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Kundenbindung
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Loyalty reward programs
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Marketing management
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Marketingmanagement
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Mattila, Anna S.
3
Gao, Yixing
2
Groza, Mark D.
2
Kang, Jun
2
Noble, Stephanie M.
2
Tanford, Sarah
2
Yang, Morgan X.
2
Yu, Irina Y.
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2
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1
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1
Bhattacharya, Abhi
1
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1
Brashear-Alejandro, Thomas
1
Bruneau, Virginie
1
Capella, Michael L.
1
Chan, Haksin
1
Chang, Howook
1
Chebat, Jean-Charles
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Chen, Po-tsang
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Chiew, Tung Moi
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Choi, Laee
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Choi, Sunmee
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Chung, Jaiho
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Ding, Anni
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Dwivedi, Yogesh Kumar
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1
Fatma, Mobin
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1
Foroudi, Pantea
1
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International journal of hospitality management
Journal of business research : JBR
Journal of retailing and consumer services
42
Handbuch Couponing
18
Journal of retailing
14
Journal of the Academy of Marketing Science
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
SpringerLink / Bücher
10
European journal of marketing : EJM
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Journal of marketing
8
Journal of travel and tourism marketing
8
Marketing letters : a journal of research in marketing
8
The journal of services marketing
8
International journal of contemporary hospitality management
7
Journal of hospitality marketing & management
7
NBER working paper series
7
The international review of retail, distribution and consumer research
7
The service industries journal
7
International journal of retail & distribution management
6
Journal of marketing research : JMR
6
Journal of promotion management : JPM
6
Journal of revenue and pricing management
6
European journal of operational research : EJOR
5
Information systems research : ISR
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Kundenkarten : Kundenkartenprogramme erfolgreich gestalten
5
Kundenmanagement & Electronic Commerce
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
5
NBER Working Paper
5
Psychology & marketing
5
The journal of consumer marketing
5
Working paper / National Bureau of Economic Research, Inc.
5
Asia Pacific journal of marketing and logistics
4
International journal of production research
4
Journal of air transport management
4
Journal of consumer behaviour : an international research review
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
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ECONIS (ZBW)
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Is it time for marketing to reappraise B2C relationship management? : the emergence of a new loyalty paradigm through blockchain technology
Treiblmaier, Horst
;
Petrozhitskaya, Elena
- In:
Journal of business research : JBR
159
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014287548
Saved in:
2
Looking-forward or looking-back : feedback strategies in tier-based hotel loyalty programs
Yu, Irina Y.
;
Liu, Chunqun
;
Yang, Morgan X.
;
Zeng, Kevin J.
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-6
Persistent link: https://www.econbiz.de/10013185289
Saved in:
3
The economic worth of loyalty programs : an event study analysis
Faramarzi, Ashkan
;
Bhattacharya, Abhi
- In:
Journal of business research : JBR
123
(
2021
),
pp. 313-323
Persistent link: https://www.econbiz.de/10012430515
Saved in:
4
Loyalty programs as travel companions : complementary service features across customer journey stages
Steinhoff, Lena
;
Zondag, Marcellis M.
- In:
Journal of business research : JBR
129
(
2021
),
pp. 70-82
Persistent link: https://www.econbiz.de/10012509301
Saved in:
5
Three decades of research on loyalty programs : a literature review and future research agenda
Chen, Yanyan
;
Mandler, Timo
;
Meyer-Waarden, Lars
- In:
Journal of business research : JBR
124
(
2021
),
pp. 179-197
Persistent link: https://www.econbiz.de/10012493981
Saved in:
6
The role of marketing channels in consumers' promotional point redemption decisions
Li, Chen
;
Swaminathan, Srinivasan
;
Kim, Junhee
- In:
Journal of business research : JBR
125
(
2021
),
pp. 314-323
Persistent link: https://www.econbiz.de/10012494074
Saved in:
7
Online daily coupons : understanding how prepayment impacts spending at redemption
Besharat, Ali
;
Nardini, Gia
;
Roggeveen, Anne L.
- In:
Journal of business research : JBR
127
(
2021
),
pp. 364-372
Persistent link: https://www.econbiz.de/10012494398
Saved in:
8
Freedom restriction and non-member customers' response to loyalty programs
Ding, Anni
;
Legendre, Tiffany S.
;
Han, Juyeon
;
Chang, Howook
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012494930
Saved in:
9
Choice of non-monetary incentives and coupon redemption intention : monetary saving and price consciousness as moderators
Fong, Lawrence Hoc Nang
;
Nong, Sunny Zhenzhen
;
Leung, Daniel
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495012
Saved in:
10
What recovery options to offer for loyalty reward program members : Dollars vs. Miles?
Hwang, Yoo Hee
;
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241760
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