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~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
~subject:"Deutschland"
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Beziehungsmarketing
Deutschland
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Relationship marketing
280
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
203
Kundenzufriedenheit
203
Gastronomie
166
Restaurant industry
166
Hospitality industry
149
Gastgewerbe
147
Corporate Social Responsibility
106
Corporate social responsibility
106
Brand management
103
Markenführung
103
Arbeitsverhalten
102
Work behaviour
102
Environmental management
92
Umweltmanagement
91
Arbeitszufriedenheit
84
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Job satisfaction
84
Leadership style
84
USA
82
United States
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81
Hospital
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Krankenhaus
77
Emotion
74
Customer service
70
Kundenservice
70
Brand image
68
Markenimage
68
Human Resource Management
67
Personalmanagement
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Han, Heesup
17
Jang, Soocheong
10
Hyun, Sunghyup Sean
9
Mattila, Anna S.
9
Wong, IpKin Anthony
7
Qu, Hailin
6
Kim, Wansoo
5
Ahn, Jiseon
4
Busser, James A.
4
Hwang, Jinsoo
4
Lee, Choong-Ki
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Song, Hak-jun
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
DiPietro, Robin B.
3
Gao, Yixing
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Kim, Woo Gon
3
Lai, Ivan K. W.
3
Lee, Jin-soo
3
Raab, Carola
3
Tajeddini, Kayhan
3
Wei, Wei
3
Wu, Shwu-ing
3
Xu, Xun
3
Assaf, A. Georges
2
Bonfanti, Angelo
2
Bonn, Mark Andrew
2
Bulchand-Gidumal, Jacques
2
Chen, Po-tsang
2
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International journal of hospitality management
SpringerLink / Bücher
1,520
Europäische Hochschulschriften / 5
711
Journal of business research : JBR
644
Journal of retailing and consumer services
592
Gabler Edition Wissenschaft
558
Industrial marketing management : the international journal for industrial and high-tech firms
406
Research
291
Springer eBook Collection / Business and Economics
286
Springer eBook Collection
238
The journal of services marketing
225
Die Bank
215
The journal of business & industrial marketing
198
The service industries journal
190
Der Betrieb
189
Lehrbuch
180
Journal of the Academy of Marketing Science
166
Berichte aus der Betriebswirtschaft
164
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
164
ZEW discussion papers
163
Journal of strategic marketing
161
Journal of business economics : JBE
157
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
148
International journal of electronic customer relationship management : IJECRM
140
Betriebs-Berater : BB
132
Die Betriebswirtschaft : DBW
128
Gabler Research
126
Journal of marketing
125
Harvard-Business-Manager : das Wissen der Besten
124
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
121
International journal of contemporary hospitality management
120
Journal of service research : JSR
119
Neue betriebswirtschaftliche Forschung : Nbf
118
Wirtschaftswissenschaft
118
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
DUV / Wirtschaftswissenschaft
113
The journal of product & brand management
113
Tourism management : research, policies, practice
111
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
111
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ECONIS (ZBW)
281
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1
Does employer branding facilitate the retention of healthcare employees? : a mediation moderation study through organisational identification, psychological involvement, and employ...
Salameh, Anas Abdelsatar Mohammad
;
Aman-Ullah, Attia
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334498
Saved in:
2
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
3
The inverted-U influence of leader benevolence on extra-role customer service behavior
Zhang, Fan
;
Huan, Li
;
Liu, Shijie
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311462
Saved in:
4
Customers' intention to compliment and complain via AI-enabled platforms : a self-disclosure perspective
Cai, Ruiying
;
Wang, Yao-Chin
;
Sun, Jie
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457799
Saved in:
5
An interactive service recovery framework combining demand and supply approaches
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014282502
Saved in:
6
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
7
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
8
Developing creative service ideas through hotel customer engagement for open innovation : focused on empowerment and motivation processes
Shin, Hakseung
;
Perdue, Richard R.
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266279
Saved in:
9
Managing relationships in the tourism supply chain to overcome epidemic outbreaks : the case of COVID-19 and the hospitality industry in Spain
González-Torres, Thais
;
Rodríguez-Sánchez, José-Luis
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425215
Saved in:
10
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
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