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~isPartOf:"International journal of hospitality management"
~subject:"Brand image"
~subject:"Service quality"
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Brand image
Service quality
Hotel industry
434
Hotellerie
434
Consumer behaviour
309
Konsumentenverhalten
309
Beziehungsmarketing
280
Relationship marketing
280
Dienstleistungsqualität
221
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Jang, Soocheong
13
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7
Mattila, Anna S.
7
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7
King, Ceridwyn
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Qu, Hailin
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3
Law, Chun Hung Roberts
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Lee, Lindsey
3
Lee, Seonjeong
3
Line, Nathaniel D.
3
Lu, Lu
3
Miao, Li
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Seo, Soobin
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Shulga, Lenna V.
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Song, Hak-jun
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Tang, Liang
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Wang, Xingyu
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Wei, Wei
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2
Bulchand-Gidumal, Jacques
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Chang, Kuo-Chien
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Cheng, Bao
2
Cheng, Ching-Chan
2
Dawson, Mary
2
Fan, Alei
2
Foroudi, Pantea
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International journal of hospitality management
Journal of business research : JBR
534
Journal of retailing and consumer services
407
The journal of brand management : an international journal
291
The journal of product & brand management
289
The journal of services marketing
161
The service industries journal
160
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
145
Journal of travel and tourism marketing
140
Tourism management : research, policies, practice
136
Asia Pacific journal of marketing and logistics
119
International journal of contemporary hospitality management
119
Journal of hospitality marketing & management
116
European journal of marketing : EJM
109
Psychology & marketing
106
Industrial marketing management : the international journal for industrial and high-tech firms
104
Cogent business & management
98
Marketing intelligence & planning
96
The TQM journal : the international review of organizational improvement
96
Journal of strategic marketing
90
Services marketing quarterly
87
Journal of service management
85
SpringerLink / Bücher
83
Service business
81
International journal of productivity and quality management : IJPQM
80
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
79
Journal of the Academy of Marketing Science
78
International journal of quality & reliability management
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
76
Journal of marketing communications
74
Journal of service research : JSR
74
Journal of air transport management
71
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
71
Total quality management & business excellence
70
International journal of quality and service sciences
67
International journal of services and operations management
67
Journal of marketing
64
Marketing letters : a journal of research in marketing
64
Journal of marketing management : MM
61
Quality management journal : QMJ
59
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ECONIS (ZBW)
279
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1
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
2
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
3
The inverted-U influence of leader benevolence on extra-role customer service behavior
Zhang, Fan
;
Huan, Li
;
Liu, Shijie
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014311462
Saved in:
4
An interactive service recovery framework combining demand and supply approaches
Jin, Dan
;
DiPietro, Robin B.
;
Kim, Kawon Kathy
;
Meng, Fang
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-17
Persistent link: https://www.econbiz.de/10014282502
Saved in:
5
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
6
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
7
Unveiling the dynamics between consumer brand engagement, experience, and relationship quality towards luxury hotel brands : moderating investigation of brand reputation
Rather, Raouf Ahmad
;
Rasul, Tareq Faizur
;
Khan, Huda
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014457803
Saved in:
8
Effects of leader behaviors on extra-role proactive service : the role of cultural tightness-looseness
Rescalvo-Martin, Elisa
;
Gutierrez, Leopoldo
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457831
Saved in:
9
Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian
;
Xie, Lishan
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439968
Saved in:
10
The negative effect of service robots' affective human-likeness on consumer satisfaction in frontline service encounters
Li, You
;
Liang, Zhehao
;
Wang, Yawei
;
Chang, Yaping
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014487592
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