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~isPartOf:"International journal of hospitality management"
~subject:"Vertrauen"
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Search: subject:"Beziehungsmarketing"
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Vertrauen
Beziehungsmarketing
280
Relationship marketing
280
Consumer behaviour
164
Konsumentenverhalten
164
Customer satisfaction
137
Kundenzufriedenheit
137
Dienstleistungsqualität
116
Service quality
116
Hotel industry
85
Hotellerie
85
Gastronomie
65
Restaurant industry
65
Brand management
42
Markenführung
42
Emotion
36
Brand image
35
Markenimage
35
Customer service
30
Kundenservice
30
Beschwerdemanagement
25
Complaint management
25
Satisfaction
23
USA
22
United States
22
Loyalty
21
Arbeitsverhalten
20
Confidence
20
Customer integration
20
Kundenintegration
20
Work behaviour
20
Customer value
18
Kundenwert
18
Tourism employees
18
Tourismusberufe
18
Arbeitszufriedenheit
16
Hospitality industry
16
Job satisfaction
16
Brand
15
Gastgewerbe
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20
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Han, Heesup
3
Ahn, Jiseon
1
Bianchi, Constanza
1
Busser, James A.
1
Cacho-Elizondo, Silvia
1
Chang, Yee-Shan
1
Cheah, Jun-Hwa
1
Choi, Hwansuk Chris
1
Chua, Bee-Lia
1
Drennan, Judy
1
El-Kassar, Abdul-Nasser
1
Fiore, Ann Marie
1
Garrod, Brian
1
Guibert, Nathalie
1
Ham, Sunny
1
Huan, Tzung-cheng
1
Im, Jinyoung
1
Itani, Omar S.
1
Jang, Soocheong
1
Jeong, Chul
1
Jiang, Ting
1
Joppe, Marion
1
Kang, Hee Jung
1
Kang, Juhee
1
Kennell, James
1
Kim, Eojina
1
Koenig-Lewis, Nicole
1
Koo, Chulmo
1
Lee, Hanna
1
Lee, Kyungmin
1
Leeman, Darin
1
Liang, Lena Jingen
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Lim, Xin-Jean
1
Loureiro, Sandra Maria Correia
1
Louriero, Sandra
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Martínez, Patricia
1
Miao, Li
1
Moon, Hyoungeun
1
Morrison, Alastair M.
1
Park, Jungkun
1
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International journal of hospitality management
Journal of retailing and consumer services
58
Journal of business research : JBR
37
Industrial marketing management : the international journal for industrial and high-tech firms
29
The journal of business & industrial marketing
18
Asia Pacific journal of marketing and logistics
17
The service industries journal
16
Journal of strategic marketing
15
International journal of electronic marketing and retailing : IJEMR
14
The journal of services marketing
14
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
12
The international journal of bank marketing : IJBM
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
11
Journal of business-to-business marketing
11
Journal of financial services marketing : JFSM
11
Journal of hospitality marketing & management
11
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
11
Cogent business & management
10
Journal of travel and tourism marketing
10
European journal of marketing : EJM
9
International journal of electronic customer relationship management : IJECRM
9
International journal of retail & distribution management
9
Service business
8
Services marketing quarterly
8
International journal of contemporary hospitality management
7
Journal of business ethics : JOBE
7
Journal of global marketing
7
Journal of service management
7
Journal of service research : JSR
7
International journal of bank marketing
6
International journal of internet marketing and advertising : IJIMA
6
International journal of technology marketing : IJTMkt
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of internet commerce
6
Market : review for marketing theory and practice
6
Marketing intelligence & planning
6
Psychology & marketing
6
SpringerLink / Bücher
6
The international review of retail, distribution and consumer research
6
The journal of product & brand management
6
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ECONIS (ZBW)
20
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20
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1
A greener way to stay : the role of perceived sustainability in generating loyalty to Airbnb
Garrod, Brian
;
Zhao, Anita Lifen
;
Koenig-Lewis, Nicole
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310661
Saved in:
2
Are unmanned smart hotels du jour or are they here forever? : experiential pathway analysis of antecedents of satisfaction and loyalty
Chang, Yee-Shan
;
Cheah, Jun-Hwa
;
Lim, Xin-Jean
; …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255958
Saved in:
3
The pandemic's effects on customer-to-customer engagement in hospitality consumption : a multi-country investigation
Miao, Li
;
So, Kevin Kam Fung
;
Im, Jinyoung
;
Jiang, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013185273
Saved in:
4
Hotel privacy management and guest trust building : a relational signaling perspective
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185279
Saved in:
5
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
6
Customer disposition to social exchange in co-innovation
Busser, James A.
;
Shulga, Lenna V.
;
Kang, Hee Jung
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 299-307
Persistent link: https://www.econbiz.de/10011982011
Saved in:
7
A sustainable franchisor-franchisee relationship model : toward the franchise win-win theory
Jang, Soocheong
;
Park, Kwangmin
- In:
International journal of hospitality management
76
(
2019
)
2
,
pp. 13-24
Persistent link: https://www.econbiz.de/10011982068
Saved in:
8
Enhancing customer trust in peer-to-peer accommodation : a "soft" strategy via social presence
Ye, Shun
;
Ying, Tianyu
;
Zhou, Lingqiang
;
Wang, Tianyi
- In:
International journal of hospitality management
79
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012012769
Saved in:
9
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
10
In Airbnb we trust : understanding consumers' trust-attachment building mechanisms in the sharing economy
Yang, Sung-Byung
;
Lee, Kyungmin
;
Lee, Hanna
;
Koo, Chulmo
- In:
International journal of hospitality management
83
(
2019
),
pp. 198-209
Persistent link: https://www.econbiz.de/10012122075
Saved in:
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