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~isPartOf:"International journal of retail & distribution management"
~subject:"Deutschland"
~subject:"E-commerce"
~subject:"Online-Handel"
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Deutschland
E-commerce
Online-Handel
Beziehungsmarketing
68
Relationship marketing
68
Consumer behaviour
48
Konsumentenverhalten
48
Einzelhandel
33
Retail trade
33
Customer satisfaction
17
Kundenzufriedenheit
17
Online retailing
16
Confidence
9
Dienstleistungsqualität
9
Electronic Commerce
9
Service quality
9
Vertrauen
9
Brand management
8
Markenführung
8
Internet marketing
7
Online-Marketing
7
Website
7
Distribution channel
6
Marketing management
6
Marketingmanagement
6
Vertriebsweg
6
Brand image
5
Markenimage
5
Salespeople
5
Verkaufspersonal
5
Customer experience
4
Customer integration
4
France
4
Frankreich
4
Kundenbindungsprogramm
4
Kundenintegration
4
Lieferantenmanagement
4
Loyalty
4
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4
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4
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19
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Frasquet Deltoro, Marta
2
Al-Maghrabi, Talal
1
Anjaly, Bhawna
1
Ashman, Rachel
1
Bressolles, Grégory
1
Broderick, Amanda J.
1
Chrissikopoulos, Vassilios
1
Cioppi, Marco
1
Das, Gopal
1
Deans, Kenneth R.
1
Demangeot, Catherine
1
Dennis, Charles
1
Dholakia, Ruby R.
1
Doherty, Neil F.
1
Dubinsky, Alan J.
1
Durrieu, Francois
1
Eberhardt, Tim
1
Ellis-Chadwick, Fiona
1
Forsythe, Sandra
1
Giannakos, Michail N.
1
Huré, Elodie
1
Kenning, Peter
1
Khan, Imran
1
Kumar, Amresh
1
Laroche, Michel
1
Lee, Yun Jung
1
Liu, Chuanlan
1
Mazaheri, Ebrahim
1
Miquel, Maria-José
1
Mollá Descals, Alejandro
1
Pappas, Ilias O.
1
Pateli, Adamantia G.
1
Picot-Coupey, Karine
1
Piveteau, Lauren
1
Rahman, Zillur
1
Rampl, Linn Viktoria
1
Rosenbaum, Mark S.
1
Ruiz-Molina, Maria Eugenia
1
Savelli, Elisabetta
1
Schütte, Reinhard
1
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Published in...
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International journal of retail & distribution management
SpringerLink / Bücher
105
Journal of retailing and consumer services
94
Gabler Edition Wissenschaft
62
Journal of business research : JBR
45
International journal of electronic customer relationship management : IJECRM
43
Springer eBook Collection / Business and Economics
43
International journal of electronic marketing and retailing : IJEMR
25
International journal of internet marketing and advertising : IJIMA
23
Industrial marketing management : the international journal for industrial and high-tech firms
21
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
21
International journal of business information systems : IJBIS
20
Jahrbuch der Absatz- und Verbrauchsforschung
19
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
19
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
19
Die Bank
18
Europäische Hochschulschriften / 5
18
International journal of e-business research : an official publication of the Information Resources Management Association
17
Journal of electronic commerce research : JECR
17
Journal of internet commerce
17
Asia Pacific journal of marketing and logistics
16
Electronic commerce research
16
Hamburger Schriften zur Marketingforschung
16
Handelsforschung
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of retailing
16
Neue betriebswirtschaftliche Forschung : Nbf
16
The journal of business & industrial marketing
16
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
15
The service industries journal
15
International journal of electronic commerce : IJEC
14
Kundenorientierung im Touristikmanagement
14
Gabler-Edition Wissenschaft
13
International journal of retail and distribution management
13
Psychology & marketing
13
Marketing : ZFP ; journal of research and management
12
Wirtschaftswissenschaft
12
Berichte aus der Betriebswirtschaft
11
Electronic Services
11
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ECONIS (ZBW)
19
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1
Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
2
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
3
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
4
Web atmospherics as drivers of shopping centres' customer loyalty
Savelli, Elisabetta
;
Cioppi, Marco
;
Tombari, Federica
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1213-1240
Persistent link: https://www.econbiz.de/10011815154
Saved in:
5
How to measure post-purchase customer experience in online retailing? : a scale development study
Kumar, Amresh
;
Anjaly, Bhawna
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10011815717
Saved in:
6
E-tail brand experience's influence on e-brand trust and e-brand loyalty : the moderating role of gender
Khan, Imran
;
Rahman, Zillur
- In:
International journal of retail & distribution management
44
(
2016
)
6
,
pp. 588-606
Persistent link: https://www.econbiz.de/10011602467
Saved in:
7
Engaging customers during a website visit : a model of website customer engagement
Demangeot, Catherine
;
Broderick, Amanda J.
- In:
International journal of retail & distribution management
44
(
2016
)
8
,
pp. 814-839
Persistent link: https://www.econbiz.de/10011615493
Saved in:
8
Channel design to enrich customers' shopping experiences : synchronizing clicks with bricks in an omni-channel perspective, the Direct Optic case
Picot-Coupey, Karine
;
Huré, Elodie
;
Piveteau, Lauren
- In:
International journal of retail & distribution management
44
(
2016
)
3
,
pp. 336-368
Persistent link: https://www.econbiz.de/10011515906
Saved in:
9
Antecedents and consequences of trust : an e-tail branding perspective
Das, Gopal
- In:
International journal of retail & distribution management
44
(
2016
)
7
,
pp. 713-730
Persistent link: https://www.econbiz.de/10011595575
Saved in:
10
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
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