//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services and operations management"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Netzwirtschaften & Recht : N & R ; Energie, Telekommunikation, Verkehr und andere Netzwirtschaften"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Telekommunikationsgesellschaft"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Telecommunications industry
18
Telekommunikationssektor
18
Customer satisfaction
8
Kundenzufriedenheit
8
Beziehungsmarketing
7
Consumer behaviour
7
Dienstleistungsqualität
7
Konsumentenverhalten
7
Relationship marketing
7
Service quality
7
Mobile phone
6
Mobiltelefon
6
Mobile communications
5
Mobilkommunikation
5
Deregulation
4
Deregulierung
4
EU countries
3
EU-Staaten
3
Electric power industry
3
Elektrizitätswirtschaft
3
Postal sector
3
Postsektor
3
Access regulation
2
Attitudinal loyalty
2
Community law
2
Court decisions
2
Customer commitment
2
Customer loyalty
2
Customer service
2
Deutschland
2
Digitale Dienste
2
EU-Binnenmarkt
2
EU-Recht
2
Ethiopia
2
Germany
2
India
2
Indien
2
Internet
2
Internet service provider (ISP)
2
Kundenservice
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
18
Type of publication (narrower categories)
All
Article in journal
18
Aufsatz in Zeitschrift
18
Language
All
English
12
German
6
Author
All
Brandenberg, Alexandra
2
Klotz, Robert
2
Quach, Sara
2
Thaichon, Paramaporn
2
Ammari, Nedra Bahri
1
Angenendt, Nicole
1
Banerjee, Sayan
1
Berbel-Pineda, Juan M.
1
Bhasin, Harsh V.
1
Bilgihan, Anil
1
Birch, Nancy J.
1
Briglauer, Wolfgang
1
Buzdar, Muhammad Farooq
1
Cambra-Fierro, Jesús
1
Culver, Jeffrey N.
1
Ertl, Max Stefan
1
Hartl, Bernd
1
Izogo, Ernest Emeka
1
Janjua, Saquib Yusaf
1
Jebarajakirthy, Charles
1
Kamble, Sachin S.
1
Khalid, Yazan
1
Khurshid, Mian Asif
1
Lobo, Antonio
1
Majhi, Ritanjali
1
Migdadi, Abed-Allah
1
Negi, Rakshit
1
Prentice, Catherine
1
Rahul, T.
1
Raut, Rakesh D.
1
Ruiz Díaz, Gonzalo
1
Ruiz-Benítez, Rocío
1
Tesform, Goitom
1
Ufer, Frederic
1
Vázquez-Carrasco, Rosario
1
more ...
less ...
Published in...
All
International journal of services and operations management
Journal of retailing and consumer services
Netzwirtschaften & Recht : N & R ; Energie, Telekommunikation, Verkehr und andere Netzwirtschaften
Telecommunications policy : the international journal of digital economy, data sciences and new media
82
Journal of regulatory economics
22
Information economics and policy : IEP
21
The privatisation of European telecommunications
13
Detecon-Management-Report / Deutsche Ausgabe : DMR ; das Magazin für Management und Technologie
12
Discussion paper / Centre for Economic Policy Research
12
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
11
Global business and organizational excellence : a review of research & best practices
10
Services marketing quarterly
10
Industrial and corporate change
9
International journal of business excellence
9
Business history
8
International journal of technology management : IJTM
8
NBER working paper series
8
Review of industrial organization : RIO
8
SpringerLink / Bücher
8
Strategic change : SC ; briefings in entrepreneurial finance
8
Working paper / Indian Institute of Management, Ahmedabad
8
Working paper / National Bureau of Economic Research, Inc.
8
Applied economics
7
Harvard-Business-Manager : das Wissen der Besten
7
Intereconomics : review of European economic policy
7
International journal of business information systems : IJBIS
7
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
7
Viewpoint
7
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
7
Working paper
7
ILR review : the journal of work and policy
6
International journal of management and network economics : IJMNE
6
Journal of business ethics : JOBE
6
The international journal of human resource management
6
The journal of media economics
6
African journal of business and economic research : AJBER
5
Economia e politica industriale
5
Faculty & research / Insead : working paper series
5
International journal of production economics
5
International journal of quality & reliability management
5
Journal of business research : JBR
5
more ...
less ...
Source
All
ECONIS (ZBW)
18
Showing
1
-
10
of
18
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in Tunisia
Ammari, Nedra Bahri
;
Bilgihan, Anil
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
Saved in:
2
The influence of satisfaction on customer retention in mobile phone market
Ruiz Díaz, Gonzalo
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 75-85
Persistent link: https://www.econbiz.de/10011697888
Saved in:
3
Customer-based brand equity and firms' performance in the telecom industry
Buzdar, Muhammad Farooq
;
Janjua, Saquib Yusaf
; …
- In:
International journal of services and operations management
25
(
2016
)
3
,
pp. 334-346
Persistent link: https://www.econbiz.de/10011636519
Saved in:
4
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
5
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
6
Determinants of attitudinal loyalty in Nigerian telecom service sector : does commitment play a mediating role?
Izogo, Ernest Emeka
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 107-117
Persistent link: https://www.econbiz.de/10010503921
Saved in:
7
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
8
An adaptive nonlinear approach for estimation for consumer satisfaction and loyalty in mobile phone sector of India
Rahul, T.
;
Majhi, Ritanjali
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 570-580
Persistent link: https://www.econbiz.de/10010388524
Saved in:
9
Analysis of the moderating role of the gender variable in service recovery processes
Cambra-Fierro, Jesús
;
Berbel-Pineda, Juan M.
; …
- In:
Journal of retailing and consumer services
20
(
2013
)
4
,
pp. 408-418
Persistent link: https://www.econbiz.de/10009755354
Saved in:
10
The order winners' operations strategy of mobile phone service providers in developing economies : the case of Jordan
Khalid, Yazan
;
Migdadi, Abed-Allah
- In:
International journal of services and operations management
13
(
2012
)
3
,
pp. 329-360
Persistent link: https://www.econbiz.de/10009660746
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->