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~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of hospitality marketing & management"
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Customer satisfaction
155
Kundenzufriedenheit
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Dienstleistungsqualität
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98
Consumer behaviour
95
Konsumentenverhalten
95
Beziehungsmarketing
68
Relationship marketing
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Hotel industry
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Job satisfaction
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satisfaction
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job satisfaction
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service quality
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customer satisfaction
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Kim, Peter Beomcheol
7
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Journal of Business Ethics
Journal of hospitality marketing & management
Discussion paper series / IZA
577
International journal of hospitality management
559
IZA Discussion Papers
505
Journal of retailing and consumer services
459
Journal of business research : JBR
451
Social Indicators Research
387
IZA Discussion Paper
313
Journal of vocational behavior
291
SOEP papers on multidisciplinary panel data research / German Socio-Economic Panel Study (SOEP), DIW Berlin
231
SOEPpapers on Multidisciplinary Panel Data Research
228
The service industries journal
228
International journal of contemporary hospitality management
227
The international journal of human resource management
226
Tourism management : research, policies, practice
225
The journal of services marketing
217
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
192
Cogent business & management
190
Journal of travel and tourism marketing
188
MPRA Paper
184
Journal of Happiness Studies
173
Journal of business ethics : JOBE
153
NBER working paper series
153
Working paper / National Bureau of Economic Research, Inc.
150
International journal of human resource management
128
Journal of managerial psychology
125
Tourism management perspectives : TMP
125
Journal of economic behavior & organization : JEBO
122
NBER Working Paper
122
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
120
SpringerLink / Bücher
119
Journal of business and psychology
113
International journal of happiness and development
112
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
112
Journal of career development
111
Services marketing quarterly
105
Journal of Asian finance, economics and business : JAFEB
103
Journal of air transport management
102
Psychology & marketing
99
Journal of service research : JSR
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ECONIS (ZBW)
191
RePEc
52
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243
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71
Examining the impacts of positive and negative online consumer reviews on behavioral intentions : role of need for cognitive closure and
satisfaction
guarantees
Sharifi, Seyed Shahin
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 397-426
Persistent link: https://www.econbiz.de/10012176669
Saved in:
72
Impact of functional/cognitive and emotional advertisements on image and repurchase intention
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Lee, …
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 446-471
Persistent link: https://www.econbiz.de/10012176671
Saved in:
73
The impact of job insecurity on critical hotel employee outcomes : the mediating role of self-efficacy
Etehadi, Bahar
;
Karatepe, Osman M.
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 665-689
Persistent link: https://www.econbiz.de/10012176680
Saved in:
74
Revisiting the job performance-burnout relationship
Prentice, Catherine
;
Thaichon, Park
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Saved in:
75
Hotel employee work engagement and its consequences
Lee, JungHoon
;
Ok, Chihyung
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 133-166
Persistent link: https://www.econbiz.de/10011453982
Saved in:
76
The role of internal marketing on employees' perceived job performance in an Asian integrated resort
Ieong, Chi Ying
;
Lam, Desmond
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 589-612
Persistent link: https://www.econbiz.de/10011578861
Saved in:
77
What drives experiential loyalty toward smart restaurants? : the case study of KFC in Beijing
Wu, Hung-Che
;
Cheng, Ching-Chan
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 151-177
Persistent link: https://www.econbiz.de/10011848335
Saved in:
78
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
79
Investigating the impact of customer brand identification on hospitality brand loyalty : a social identity perspective
Rather, Raouf Ahmad
- In:
Journal of hospitality marketing & management
27
(
2018
)
5
,
pp. 487-513
Persistent link: https://www.econbiz.de/10011919919
Saved in:
80
The impact of coping strategies on occupational stress and turnover intentions among hotel employees
Huang, Songshan
;
Van der Veen, Robert
;
Song, Zhenchun
- In:
Journal of hospitality marketing & management
27
(
2018
)
8
,
pp. 926-945
Persistent link: https://www.econbiz.de/10011957289
Saved in:
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